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	Yvonne Magill Exceptionally hard-working, Good communicator. Good organisation and prioritising handling day to day administrative duties, quotes and invoicing, account collections, appointment booking, stock ordering, preparation of correspondence for the accountants on quarterly basis, re-organisation of the office to maximise efficiency.
	Yuqing Gu Hard working, strong learning skill I studying Year 3 of undergraduate with economics, and plan to study ACCA after graduate. I used to be a waiter in cafe and restaurant. In last summer holiday, I practiced in Notary Office for one month. The leader assessed that I was responsible and I had strong ability to learn new things.
	Kylie Hollands I am a dedicated worker and i will make sure I meet all your essential requirements I have great communication skills , and i always insure customer/client satisfaction . I gained excellent computer skills in my last work placement , my main duties were dealing with the invoices answering the telephone and dealing with any customer queries and making sure the customer was completely satisfied. I also replied to emails and wrote out letter, and made sure the office was complete organised to make sure the high standards within my work place was meet .
	Adrian Mark Godfrey 20 years solid Administration experience. Experienced in Data Entry Advanced Microsoft Office skills. Creative and artistic individual with an excellent eye for detail. Excellent alpha/numeric keyboard skills. Excellent interaction and articulation skills. Resilient and resourceful. Data Entry skills with experience of data bases. Working well within a team and independently as required. Great at using my initiative. Conscientious and reliable with excellent time management skills. Great telephone and Customer Service skills. Reception work.
	Juliet Allen 21st Century top class PA/administrator in East Anglia I am the proprietor of Olive Branch Services (www.olivebranchservices.co.uk), a remote PA and administrative support company, established in April 2011. I am a qualified personal assistant and experienced project co-ordinator. I hold the London Chamber of Commerce & Industry's Private Secretarial Certificate (typing, shorthand, comms, structure of business etc). I am an excellent administrator and currently have two clients. I work remotely or onsite depending upon the require job/task.
	Mark Oxford Exceptional sales, customer service and communication skills. I would class my written and verbal communication, customer service and sales skills as excellent. I am very confident when dealing with people of all ages both face to face and over the telephone - I can talk to anyone on their level. I have perfected these skills through years of working with the general public on a day to day basis. I can even draw on the experience of a dedicated customer service role at Sports Supplements Ltd. I believe I can work well on my own or as part of a team. I am a
	Samantha Garikayi Experienced CRB Checked Admin Assistant I have gained experience doing temporary administrative work with an agency and sent out on assignment to various organisations in the public sector carrying out everyday essential office tasks and on occasion communicating with clients. In the past I have also worked in roles ranging from customer service and complaints resolution as well as being heavily involved in the administrative side of the business. I also hold a current Enhanced CRB Certificate.
	Tracey Diagbro I worked as a sales assistant in 3 shops and I have also worked in 2 call centres . I am looking to gain experience in health and social care becuase I am currently studying it at universit and I am interested in gainig some experience in care. Good communication and listening skills Love to communicate with different members of the public Can work as part of a team or independent Good time management and organisational skills
	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
	THHAYANIHTY SIVAGANESAN I have got 3 years experience in retail shop manager

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