Lucy Blackledge
I have acheived a pay rise is my current job and was promoted to senior customer servive advisor.
I have proven strengths in working independently or as part of a team demonstrating a natural talent for delivering high quality service. I am self motivated, work well using my initiative and possess excellent communication skills, both written and verbal.
I have had 18 months experience working in a customer service office based environment, my responsibilities are as follows:
• Processing and tracking cancellations.
• Assisting in processing refunds.
• Using Microsoft Word and Excel on a daily basis.
• Registering and tracking Telephone Preference Service Complaints.
• Liaising with Directors, Regional and branch managers.
• Assisting in managerial role when manager is out of office, ensuring that the office ran smoothly on a day to day basis.
• Training new starters.
• Responding to customers regarding any problems or complaints and resolving issues in relation to the sales team.
• Updating the internal database and keeping accurate records.
• General administration within the customer service department.
Farhana Mirza
senior sales Hugo Boss/David Clulow Sunglasses, 3.5 years experience
I have worked for David Clulow Sunglasses as well as Hugo Boss within House of Fraser, Oxford street for over 3 and a half years, I have gained numerous skills within communicational and customer service skills furthermore I would like to be able to use my skills and knowledge in providing excellent customer service in meeting aims and objectives to reach goals and targets. I would like to gain new experience within a faster paced business environment to increase in knowledge to enhance my self.
Paul Walsh
Practical; reliable; trustworthy; empathetic; thorough; conscientious; loyal; team player; dedicated.
Skills: Literate; numerate; computer literate - proficient with MS Windows 95 and XP, MS Outlook, MS Office, MS Word, MS Excel, and MS Photo Editor.
Experience: Filing; photocopying; faxing; typing; word-processing; opening, sorting and distribution of all incoming post; collection, logging and dispatching of all outgoing post;; dealing with clients both in person and over the phone; fulfillment and dispatch of stationery orders; entry of data into and maintenance of MS Excel spreadsheets; creation and maintenance of MS Word document templates; arranging of courier collections and deliveries via the courier’s website; checking of postal and courier invoices; maintenance of printers (replacing cartridges and paper); maintaining tidiness of desk.
Umair Naeem
I have more than 5 years of experience in supporting internal and external customers for an organization. I have good communication skills and team players. I am positive to change and able to adjust in different environments.
--Experience --
-Worked for TK-Max in Stafford, Staffordshire between Mar-2005 to Jul-2005 as a ‘Sales Assistant’
-Worked for pound shop named ‘International Bargain’ in Bury, Greater Manchester bwt Mar-2006 to Jul-2006 as a ‘Sales Assistant’.
-Currently working for Broadland Housing Association, Norwich as an IT programmer.
--Skills--
-Excellent knowledge of computer hardware and software.
-Good communication and customer service skills
-Experienced to support people over phone and face to face
Emily Romain
Efficient PA with 10 years experience, organised and flexible
Discretion and professionalism with an awareness of and ability to deal with confidential and sensitive information
Experience of and aptitude for working in an extremely busy and fast paced environment
Excellent organisational and time management skills with an ability to prioritise workloads/diaries and work to deadlines
Excellent communication skills
Ability to communicate at all levels throughout the company
Professionalism and a positive approach dealing with clients
Ms Tanya Loynes
4 1/2 yrs Care experience , NVQ 3 qualified
I have worked in the care sector for the last 4 1/2 years and thoroughly enjoyed the rewards it gives back to me, from a friendly smile at the end of your day to thank-you cards and flowers I have received from S/Users and their families.
I currently work in HMP Wayland Healthcare for the NHS Trust , supporting substance misuse patients in their Detox programme , Clinical reviews to regularly assess their needs and to monitor how they are coping .
Sheik Gibril Kargbo
Managerial post over 20 years . Hardworking and good team player.
With my past job experience, I have acquired the following skills: good communication, listening, teaching, conflict management, computing, leadership, assertiveness and customer care skills.
My past experience invloves the responsibility for carrying out seed quality control, seed production plan, marketing and supervision of production activities.
I was also the National Consultant in Food & Agriculture Organisation (FAO) in Sierra Leone, developing a sustainable seed industry & seed security.
Sultana Begum
Have over 3 years experince in Admin, worked for Royal Bank of Scotland
I have been out of employment due to child care now that my son is 3 I am now coming back to work.
In my previous employment working as clerical officer/ Administrator at the Royal Bank of Scotland, I have gained excellent knowledge and experience. My duties have included entering data onto computerised system, record keeping such as transferring customer details and information onto application forms, records and other forms of customer documentations. Ordering, printing mortgage application
Molly Asunramu
Romford
I am an organised individual with excellent oral communication skills and the ability to lead and be part of a team. I strive for the best in everything I do and will not give up until I have completed a task to my satisfaction. I believe I am punctual person and I like to keep to time no matter the situation. I would class myself as someone who is very patient and can deal with problems in difficult situations. I am kind hearted and love everything I do.
amit singh
verious types of experience and skills in different work enviroement
I am a very trustworthy and hard working person with proven customer care skills. I have worked for an organisation where I have dealt with enquiries and to advise customers on company product. I also have experience on dealing with member of public face to face. I am a happy person and feel that I have skills which would be very useful in your industry. I would welcome the opportunity to use my existing skill and to learn new ones.
my ablities are communication skills both written and oral