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	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
	Amy Thomas out-going, pro-active, cooperative, responsible, artistic, with waiting and bar experience I am currently training to become a professional dancer. I have a range of experience in bar and waiting work including silver, and butler service for formal events - largely weddings. I take pride in my appearance, and believe i am well-mannered individual that is able to get on with a wide range of people. I also have had experience in using a cashier-till and cooking and preparing some food.
	ISMAIL ADEMOLA YUSUF cleaning supervisor I have BISC and first AID certificate, and i have some years of cleaning supervisor experience, i started cleaning job with gbm cleaning service as a cleaner in 1999, i was promoted to be come a supervisor after 2 years,after that, i was employ by lancaster cleaning and support services as a supervisor for 4 years, then i work with avery agency as a site cleaner for some month, before i start working with crn capital at canary wharf in 2009 till 2010,
	Nicholas Gateran Substantial experience in mental and learning difficulty care provision. Residents personal finance management Administering Medication Advising residents on benefit entitlements, in particular, housing benefit and other welfare benefits Monitoring rent accounts Providing administrative support for housing managers and senior residential support workers. Using computer systems – to prepare letters, reports and figures. Liaising with community groups and representatives. Attending Personal care plan reviews Maintain strict confidentiality guidelines
	Paul Smith Keen and willing to learn I have lots of experience in lots of different fields. Give me a call and I'll go through them.
	jean fleming bailie 15 years office expeience in many roles customer service experience ,data input, cash handling, sales experience, computer literate I am willing to learn new skills started working in a call centre environment which is a completely new customer service role to me. I have in the past been in managerial
	SONAL YADAV I have total 10 years of work experience. I had worked as Accounts Assistant for four years with a construction company. And having six years of experience in the field of Academics as a faculty of Economics and commerce. I have total 10 years of work experience. I had worked as Accounts Assistant for four years with a construction company. And having six years of experience in the field of Academics as a faculty of Economics and commerce.
	Molly Asunramu Romford I am an organised individual with excellent oral communication skills and the ability to lead and be part of a team. I strive for the best in everything I do and will not give up until I have completed a task to my satisfaction. I believe I am punctual person and I like to keep to time no matter the situation. I would class myself as someone who is very patient and can deal with problems in difficult situations. I am kind hearted and love everything I do.
	sunday ilekhomon customer service in London for one year In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and ma
	Daniel Sanzo London I am a well motivated and hard-working person looking to take the next steps in my career in customer acquisition. I am a fast learner and I have good interpersonal skills and problem-solving capabilities and have a passion for gaining new skills. I am outgoing and I am able perform well under pressure, always ready to embrace a challenge and I enjoy working directly with a large variety of people.

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