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	Julie Hinchliffe Worked front and back of house, in hotels , bars and bistros. Assessor and trainer in hospitality industry Have vast experience in the hospitality indudstry, working all areas. Qualified as a chef, waiter,and bar. Working for many large catering companies in all areas, from chef, catering manager, waiting and bar staff. I feel that i have the experience, skills and knowledge that you require. I am a great team player, have excellent communicational skills, work well under pressure, and can reach targets set.
	Miss Sally Wilde Customer Service Advisor at Aviva, 30+ yrs experience Inputting Data, attention to detail, organised, Urgent work always given priority.
	Kymberley Foster Intelligent young woman, with an eye for fashion and prestige. I have both communication and time management skills in order to complete tasks and fully engage with customers on a preferred level for my job. I am well committed and dedicated to my job with relevant experience in Retail for which i was able to build on my interpersonal skills with both my team and the customers. I am punctual and reliable bright young woman with a interest and dedication to any job given to me without fail. I can rise to challenges and meet tasks to the best of my ability.
	Sultana Begum Have over 3 years experince in Admin, worked for Royal Bank of Scotland I have been out of employment due to child care now that my son is 3 I am now coming back to work. In my previous employment working as clerical officer/ Administrator at the Royal Bank of Scotland, I have gained excellent knowledge and experience. My duties have included entering data onto computerised system, record keeping such as transferring customer details and information onto application forms, records and other forms of customer documentations. Ordering, printing mortgage application
	Tanvir Islam Very organised, hard-working and self-motivated. Also always on time and trustworthy. Experience Sales Assistant/Host (March 2010 – April 2010) Museum of London Docklands, West India Quay, Canary Wharf, London, E14 4AL • Working for a very large and specialised museum, based in London. • Providing highest level of customer service • Dealing with customer queries and complaints Qualifications • Emergency First Response First Aid at Work course that follows current guidelines for emergency patient care, which means that I am a qualified First Aider.
	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
	muhammad qazalbash mazhar I am harworking,motivated and experianced in customer service. I have done customer services job in Spar general store on main till at battersea bridge and have done security work in many sectors like retail main door,statics,construction and reception sites.I am flexible and professional security worker.
	Amber Swords 7 YEARS ADMIN AND CUSTOMER SERVICE EXPERIENCE I have experience working as a PA which involved some accounts work, as a Receptionist and as an Administrator since leaving school 7 years ago. All the positions I have held required excellent customer service. I have also completed various courses to adapt my skills and I am very keen to progress further. I always use communication effectively and I am able to make important decisions under pressure. I have excellent computer skills including MS Office, Access, Outlook, Word and Excel.
	sisheer rana no experience till i was unemployed so no experiences. I can do well to fulfill my duties.
	Ben Kirby Studied Public Service course at Chelmsford College, 2 years. I am a enthusiastic person who thrives on a challenge, i believe in taking on a task and given 100% until it is complete whether they maybe team basic or independently. I am a confident person who enjoys interacting with people within the work placement and member of the public.I am capable of leading a team and can be a very strong team member. I have studied a public service course based at Chelmsford College and have learned to deal with many situations to do with security.

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