Find staff in Barlborough

I have worked in the food industry for the last 6years i have good communicaion skills and am able to work as an individual/part of a team.

I have proven strengths in working independently or as part of a team demonstrating a natural talent for delivering high quality service. I am self motivated, work well using my initiative and possess excellent communication skills, both written and verbal.

I have had 18 months experience working in a customer service office based environment, my responsibilities are as follows:
• Processing and tracking cancellations.
• Assisting in processing refunds.
• Using Microsoft Word and Excel on a daily basis.
• Registering and tracking Telephone Preference Service Complaints.
• Liaising with Directors, Regional and branch managers.
• Assisting in managerial role when manager is out of office, ensuring that the office ran smoothly on a day to day basis.
• Training new starters.
• Responding to customers regarding any problems or complaints and resolving issues in relation to the sales team.
• Updating the internal database and keeping accurate records.
• General administration within the customer service department.

Strengths I possess include, MS Word, MS Project, MS Excel, Internet Explorer, email and Auto CAD – 2D. I have excellent interpersonal skills; I have built good relationships with colleagues and clients, over the phone and face-to-face contact, offering an excellent customer service.

I have worked as a Cyber-Cafe Manager, Project Officer in Engineering sector, as a Teacher, Teaching Assistant, Sales Person, Care-Worker, Health Care Assistant and currently as a Part time Support Worker.