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	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
	Adriana Ciausu I have been involved in every capacity in the restaurant/food service industry for seven years. Jun. 2009 – Dec. 2010 AL GRANO RESTAURANT (MADRID, SPAIN) JOB DUTY: KITCHEN ASSISTANT  Operating and maintaining all department equipment and reporting malfunctions.  Keep dishwasher/fridge areas clean and hygienic at all times and clean dishwasher at end of each shift.  Dishwashing.  Keeping kitchen, still room and back of kitchen areas clean and tidy at all times in accordance with Standard regulations.  Assisting head chef in food preparation.
	Bogdan Barascu I have 9 years of finance experience in accounts payable department and 4 years in procurement I have excellent ability to adapt to multicultural and rapidly changing environments, good communication skills, I am a team player, I am able to network effectively, I have strong analytical and problem solving skills, I am very organized, self motivated, confident in handling tasks, able to work under tight deadlines, able to understand how to acquire needed resources and able to understand the organizational culture. I have 7 years of experience in ING Bank and 5 years in accounts payable.
	Gillian Nembhard Excellent Telephonist with a wealth of experience. Knowledge of 12 switchboards Microsoft Word, Excel (intermediate level) and some outlook experience. Some acting supervisor experience and training of telephone staff. Administration and general office duties. Customer Services Helpdesk and front desk Email Search Engines 35 wpm typing Experience within the NHS, Government and Some IT. Experienced of working with vulnerable children and adults and those in at risk groups eg domestic violence, drug related cases, social services.
	Selina Collard Skilled Administrator , positive, inteligent, able to hit the ground running Great Interpersonal skills. Excellent communicator both verbal and written, confident telephone manner. Organised - able to manage a busy work load and meet deadlines, prioritise tasks effectively. Computer literate - MS Word, Excel, Outlook Express and the Internet. AutoCAD Full clean UK driving licence and my own car Team work - I make an excellent team member, experience of working with a variety of people. Good attention to detail and accuracy Initiative - experience of working on my own
	Jamie Hutchinson young ambitious enthusiastic looking to get on career ladder I have an abundance of academic skills, including an A level in Business studies i know want to put my good theory into testy in the working environment, my experience in working is in a bookmakers where i help manage a branch of totesport, during this job ive acquired many skils such as: cash handling customer service interpersonal skills. i feel i have an aquired skill set that can be developed into an ecxcellent member of a working team.
	jemima o-bonsu Quick learner in IT, hardworking, intellegent and perserve to achieve set targets SKILLS - I possess fluent command of the English Language. This has been the medium of communication throughout my academic career with good presentational skills, shown in my numerous endeavours. Also am capable of joining any team/group irrespective of the race, colour, religion or disability (equal opportunity). Finally am sociable, punctual, flexible and able to meet set deadlines under pressure this was shown in my employment at Abbey National Bank HQ, where I had to ensure opening a
	Rojae Fitzroy Barclay A hardworking individual, eye for detail and good communication skills • Data entry • Pick and pack • Manual Fulfilment • Sorting mail and printing of mailing labels • German press sorting • Manual Handling Certification • Stock Taking • Customer Quarries
	Gemma Drury Administrator with excellent Customer Service, 6 years experience. Key achievements Proficient in Word, Excel and Access Experience within a variety of administrative roles Confident phone manner High level of accuracy and attention to detail Achieved objectives and targets set Deal with clients both by phone and email Dealt with complaints Diary management
	Mohamed Benkhalfallah I have been working in a customer service sector for the last 7 and half years,and I am now ready for a new challenge. 7 and half years work experience at Mcdonalds West One. Wide range of qualifications gained from both work and college,these include First Aid at Work Food Safety at Restaurants. Basic Shift Management . At colleges : First certificate in English. Issued by the University of Cambridge Advanced Cerificate in English. Issued by the University of Cambridge London Chamber of Commerce and Industry. Issued by L C C I IELTS . Issued by School of Oriental and African Studies. SOAS.

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