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	Gemma Drury Administrator with excellent Customer Service, 6 years experience. Key achievements Proficient in Word, Excel and Access Experience within a variety of administrative roles Confident phone manner High level of accuracy and attention to detail Achieved objectives and targets set Deal with clients both by phone and email Dealt with complaints Diary management
	shamim ahmed working in an IT field from last 5 years
	simon day experienced, enthusiastic, 'can do' result driven case worker Strong advocacy and problem solving skills. Excellent team player, strong leadership skills and extremely supportive of colleagues. Ability to engage hard to reach families and maintain strong and positive links with individuals. Strong partnership working. Experience of outreach in challenging communities. Firm commitment and genuine interest into the needs and development of people. Communicate effectively with a variety of audiences at all levels. Use of case management recording systems.
	nicola de freitas credit control, admin, reception, first adier, firemarshal an all rounder. First aid course taken this year. Firemarshal course taken as well. Have b and c in gcse. Have had over 7 years experience in office.
	Rayyan Bin Nasir I am a hard working individual and I have experience in customer service and management. Date: June 2009 - October 2009 Job Title: Customer Service Assistant Company Name: KFC Responsibilities: From making the food to customer service and till service, I learned all there is to learn about catering. Date: March 2006 - December 2007 Job Title: Shift Manager Company Name: Shade Motel Responsibilities: Recording customer information, preparing invoices and detailed billing, in-charge of room service and staff payroll. Other skills include management
	kristan daniel miller 4 years of customer service . working with top 5* hotels Customer service dealing with 5* hotels and theatres all over london Done 2 weeks work experience in J sainsburys and TK MAXX working on shop floor with store manager Business , Retail , Admin skills doing a introductory and first diploma course.
	nichola margaret sarah dix security manager for next excellent stock loss and two high visits i have management skill and have worked with large groups and also by myself, i work well under pressure also would not ask my staff to do what i would not do. i have achived great results in all my work i have done example stock loss, store visits, civil recoverys , and also alot of respect from staff i have worked with. i also have first aid experience 10 years, fire warden, and a risk assesor.i also have 6 years of door supervisor experience so have crowd control experience as well.
	Aaron Curran 3 months experience: bar work and serving food I have nearly two years worth of retail experience as a Master Bear Builder at Build-A-Bear Workshop and have recently got a part time job with Canary Catering at Norwich City Football ground, working kiosks on match day and serving on the bar for private functions. I am now seeking full time bar or waiter work as a new challenge and adventure. I also have done voluntary work experience in a cafe for the past 4 months.
	Harvinder Singh Excellent Customer Service Experience in Luxury High End Retailer, Self Motivated, Reliable, Hard Working, Polite, Passionate Work Ethic's, Friendly, Team Work, Problem Solver. and Multilingual. KEY SKILLS Excellent computer knowledge and know how to use Microsoft Office Excellent customer service skills SIA Qualified with excellent health and safety awareness Very good communication skills both written and verbally Enthusiastic with the ability to learn new skills quickly Multi-lingual: Hindi & Punjabi EMPLOYMENT HISTORY John Lewis Nov’ 2011 – Jan’ 2012 • I was working in the stockroom, but when busy I would serve customers and take on other responsibil
	Michelle Linda Draycott Over 10 years Customer Service/Call Center Experience Over 10 years Customer Service/Call Center Experience plus 2 years Team Leader Position within a call center.

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