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	Parth Jogia Experience in Call Center, Jewelery Company, Customer service, As Waiter, etc I am willing to achieve success by the virtue of my skills and my determination towards work. Am looking for an opportunity to explore myself and build up a strong background. I always want to exceed the expectations of my company. I have experience in a Gourmet Mexican Restaurant named 'Cantina Laredo' based in Covent Garden. I am a hardworking individual with excellent communication skills and can speak fluent English.Absolutely friendly and warm towards all. Good computing skills.
	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
	Indher abdul majeed i am MBA, customer services half year and sales experience 5yrs i have done MBA in marketing, i have half year customer services inbound experience, and 5 years of sales experience in karachi pakistan, here in manchester i am studying hotel and tourism, i am proactive, task oriented, as for as computer skills are concerned i know Ms office, internet, email, i know four languages English, Urdu, Sindhi, Hindi, i need a job on part time basis.
	Nicole Paraskeva Hard working, Reliable, Friendly, Self Motivated, •Experience of helping customers and providing an excellent service to customers •High confidence in achieving set targets and working under pressure •Proven customer facing experience and organisational skills •Ability to accomplish multiple tasks in a fast-paced environment •Ability to produce results to deadlines •Ability to deal with difficult situations and solve problems using knowledge and initiative •Excellent written and verbal communication skills
	Ina Marcenkaite 6 years experience as a warehouse operator Barking College 2006-2008 ESOL Examinations: Cambridge ESOL in skills for life Entry 1/2 Cambridge ESOL in skills for life Speaking and listening Entry 1/2 Cambridge ESOL in skills for life Writing Entry 1 Cambridge ESOL in skills for life Reading Entry 1/2 Company Training course 2009-2010 City & Guilds Level 2 NVQ IT User, successful in 5 modules: • Basic computer Skills/Literacy • Make selective use in IT • E-mail • Word processing software • Presentation Software
	Abbas Abdulrahman Honest and reliable person, hard working, trustworthy, sincere and adaptable in most situations. Possess excellent communication and listening skills . September, 2009 – May, 2010 Primark I carried out the following duties: Stockroom Assistance Moving and opening boxes Customer service Organising the stockroom Working as a cashier Communicating with customers April, 2008 – Jan, 2009 Alternative Estate Agency I carried out the following duties: Receiving and dealing with inbound and outbound call Updating all tenants and landlords profiles using Microsoft office. Completing customer’s paperwork and inputting customer data onto the database from this compiling reports using word and excel Typing, filing, photocopying and faxing documents. Sending and dealing with email enquiries Scanning documents for workflow purposes KEY SKILLS: Good Knowledge of Microsoft Office application Operating Systems: Microsoft Windows XP Professional, XP Home edition, 98, and 95, Windows 2000, NT. Work well alone or in a team Skilled at working under an increased amount of pressure, yet maintaining accuracy. Having good keyboard skills. Having good communication skills for listening to and understanding customers requirements, and giving explanations Being able to work fast and accurately in what is often a very busy environment Having a good memory for the many different forms and services be patient, helpful and able to remain calm under pressure Being polite and display a good standard of customer care be prepared to promote and sell. Safe Practice in Workplace Health and Safety Certificate 2008-2009
	Christos Kelidis Responsible,experienced driver, customer focused, multi lingual, helpful disposition I am a very responsible, hard working person who produces a high standard of work with efficiency. Very reliable and conscientious and can be trusted to work independently using own initiative, with the ability to demonstrate compassion and tact where is necessary. Approachable and friendly and able to work well as part of a team as well as independently. Speaks four languages fluently; English, Greek, Italian and Bulgarian. Clean driving licence, computer skills- Internet, email, office.
	Amy Skeet customer servie advisor,for renowned company for 3 years Providing first rate Customer Service and technical support. Opening and maintaining accounts. Upselling products, and reaching sales targets. Office Administration. Cashier Duties.
	Lauren Rackham Confident worker who has experiance in retail, cleaning and care work. I am a very bubbly and outgoing person who loves working with the general public of all different ages, religions and disabilites. I have alot of confidence due for having alot of drama experiance and currently still studying, as I am keen to move forward. I work extremely hard on my own initative, however work very strong as a team. I am a very easy person to get along with, and learns new things very quickly. I am reliable and organised and loves to work!
	Nikita Patel I am a hard working and highly motivated individual. I enjoy working with children of all ages and abilities. I am enthusiastic and enjoy learning new skills and developing existing skills. I have gained a lot of experience with working with children and I am fast learner. Excellent communication skills. Ability to work under pressure Confident public speaker Excellent ICT Skills, literate in Microsoft Office (ICT Key Skills at Level 3). Energetic, enthusiastic and hard working individual. Capable of working in a variety of working environments whether it may be working independently or working as a part of a team.

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