PAUL SAWYER MURPHY
CUSTOMER FOCUSED INDIVIDUAL WHO GOES EXTRA MILE, 8 YEARS EXPERIENCE
I HAVE 8 YEARS OF CUSTOMER SERVICE EXPERIENCE, FIVE OF WHICH WERE GAINED WORKING IN INSURANCE CALL CENTRES ESURE AND NORWICH UNION DIRECT. SPEAKING WITH A HIGH VOLUME OF CUSTOMERS PER DAY AND WORKING TO SET TARGETS FOR ANSWERED CALLS AND QUALITY AUDITED EACH MONTH ON KEY PERFORMANCE INDICATORS RELATING TO MY ROLE.
I AM SKILLED IN SOFTWARE PACKAGES SUCH AS EXCEL, WORD AND SAGE AND HAVE PICKED UP OTHER IN-HOUSE COMPUTER SYSTEMS QUICKLY IN OTHER TEMP JOBS. I HAVE EXPERIENCE WITH SCANNING,FAXING,
Oliver Garratt
1st class graduate, looking for admin/ telesales work, experience in customer service
I am computer literate, organised, good verbal and written communication skills developed whilst at university, and also as a teacher of English as a foreign language. I am able to research, organise and present material clearly and effectively both in writing and face to face, and I am able to work to deadlines. I have customer service experience from working in cafes.
Gemma Drury
Administrator with excellent Customer Service, 6 years experience.
Key achievements
Proficient in Word, Excel and Access
Experience within a variety of administrative roles
Confident phone manner
High level of accuracy and attention to detail
Achieved objectives and targets set
Deal with clients both by phone and email
Dealt with complaints
Diary management
Adam Totos
Manager and bartender in a high level bar in Romania for 2 years.
Date: 2010-2012
Occupation or position held: Manager and Bartender/Barista at “Juice” coffee house and lounge bar.
Main activities and responsibilities: Administrating all financial matters, negotiating with suppliers and stock keeping.
In addition, working as a bartender on weekends, during peak hours as well as anytime needed.
Name and address of employer: SC. Negroponte SRL. Oradea, Romania.
Date: 2007-2009
Occupation or position held: cashier at “MOL” gas station.
Main activities and resp
Helen Jane Stock
University Graduate, PA to Head of Production at Touchbase Media.
Office management and basic training in all areas of pre production, production and post production:
• Office Administration: filing, billing, managing budgets and expenses and diary management.
• Producing schedules, shot lists, logs and other paperwork for production.
• Typing, editing, copying and distributing scripts.
• Researching, storyboarding and location scouting.
• Camera operation, sound recording, lighting and photography.
• Arranging meetings with clients, organising staff and equipment in order to comply with the work schedule, liaising with customers and providing exceptional customer care.
Hospitality and Customer care when working as a part time Restaurant Supervisor (2000 - 2011)
Key responsibilities:
• Training new staff.
• Designing a table plan for each shift.
• Dealing with bookings, complaints and customer queries.
• Providing excellent customer care.
Effective Communication
• I enjoy and feel confident communicating with people, whether on the phone or in person.
Team Working and Leadership
• I take pleasure in working as a team member as part of Touchbase media, and I am confident in managing my role within the team.
• My work as a Youth Coordinator with the Swale Film Festival has assisted in the development of my leadership skills and my interaction and understanding of different age groups.
Initiative and adaptability
• Most working environments require a great deal of initiative and adaptability. This is a skill that I have to employ regularly working in both the Production and Hospitality industry. I pride myself on being organised and I have a substantial amount of experience of working to strict deadlines. I am able to make confident decisions and I am not afraid to ask for the help of others if the situation requires it.
• I enjoy a challenge and am always eager to learn and develop new skills
JESSICA DE GROOT FIBLA
hard working, quick learner
(April 2010 – May 2011) 20-20 Optical Store, Designeville Ltd
Clinic Admin
• Scanning, data entry and taking patient calls/enquiries.
(July 2009 – December 2009) C.S. Bedford Ltd in Ruislip
July - December 2008) Financial administrator in Nuevas Tecnologías Comes SA.
• Main account and book keeping
• Producing invoices
(June 2006 – June 2008) Administrator in Revestiments Montsia SL, a building and rendering company in Alcanar – Tarragona.
Mariya Zlatanova
Excellent general admin experience
I am an enthusiastic, proactive, reliable, confident, self-motivated individual. I also possess good administrative, organizational, team work and communication skills. In addition, I believe that I am a suitable candidate for your job role because I am target driven, able to multi-task, initiative, quick learner, meet deadlines, committed to individual and skills development through training programs.
Currently I am working as a Data Entry administrator .I worked as admin and office assistant
maria galea
2 years managment experience 4 years driving for a coffee \ sandwich outlet
a lot of driving to various locations in london managing the central production unit helping customers with enquires cash handling and banking dealing with paper work when i started working at this company it was as a van driver which postition that i really enjoy that is why i would like another position as a van driver.i have excellent communication skills and i am a very hard worker and would be a asset to your company .
Delia-Roxana Vlasceanu
Responsible, reliable, trustworth, hard-working, flexible, 5 months experience in domestic and business cleaning, leaflets distribution, babysitting/nanny, pharmacy dispenser.
UK domestic and business cleaner experience: dusting, vacuuming, moping, washing the dishes, cleaning bathrooms/toilets and kitchen area, emptying the bins, ironing; dusting the medicines shelves, cleaning toilets and office area. UK basic experience with 2-10 years old children as a living-out helping mum, babysitter and nanny: supervising and taking care of the children in domestic and educational activities. Leaflets distribution.Hard working, trustworthy, reliable, flexible, communicative.
Alan Hupton
hard working, reliable, team player, 6 experience dealing with public
I have worked as part of a 14 man team for the past 6 years for a contractor to Norwich city council, I get on well with everyone within the group and therefore feel I would be a key team player in any team, working within a busy city I also feel I have good communication skill I have to interact with members of the public on a daily basis and must remain calm and collected to maintain a good relationship with public and employer, I hold full uk driving licence and a SIA door supervisor licence