September, 2009 – May, 2010 Primark
I carried out the following duties:
Stockroom Assistance Moving and opening boxes
Customer service
Organising the stockroom
Working as a cashier
Communicating with customers
April, 2008 – Jan, 2009 Alternative Estate Agency
I carried out the following duties:
Receiving and dealing with inbound and outbound call
Updating all tenants and landlords profiles using Microsoft office.
Completing customer’s paperwork and inputting customer data onto the database from this compiling reports using word and excel
Typing, filing, photocopying and faxing documents.
Sending and dealing with email enquiries
Scanning documents for workflow purposes
KEY SKILLS:
Good Knowledge of Microsoft Office application
Operating Systems: Microsoft Windows XP Professional, XP Home edition, 98, and 95, Windows 2000, NT.
Work well alone or in a team
Skilled at working under an increased amount of pressure, yet maintaining accuracy.
Having good keyboard skills.
Having good communication skills for listening to and understanding customers requirements, and giving explanations
Being able to work fast and accurately in what is often a very busy environment
Having a good memory for the many different forms and services
be patient, helpful and able to remain calm under pressure
Being polite and display a good standard of customer care
be prepared to promote and sell.
Safe Practice in Workplace Health and Safety Certificate 2008-2009