Rita Matthews
local authority housing repairs call centre agent almost 7yrs
Raise and produce repair orders containing all relevant information and pass to relevant contractors;
Liaise with external contractors and operations department on any problems/queries arising from the repair;
Liaise with members of Barking and Dagenham Council with regards to repairs;
Carry out telephone satisfaction surveys to record the level of tenant satisfaction with repair;
Record complaints raised by tenants;
Prepare reports and deal with correspondence relation to the call centre;
Ensur
Raymond Cairns
30 years Royal Mail postman/driver experience
During My 30 years service with Royal Mail, I undertook various duties, including clerical duties, such as redirecting mail and various administrative duties and computer work, as well as delivering parcels and letters to homes and businesses, which I particularly enjoyed. I liased with a vast variety of people who found me friendly and trustworthy with good communication skills. I am confident at dealing with the public and solving any unexpected problems that may occur. I was also a first aide
Zhen yao
Pharmaceutical Chemistry MSc.. analytical laboratory as a quality control inspector 1 year experience
2009- 2010 In Shaanxi Fengdeng Petrochemical Co.,Ltd
(Address: No7 Fengjing No1 Road,Hu Country,Xi'an City,Shannxi Province,China).
I worked in the analytical laboratory as a quality control inspector and a foreman to arrange the work in laboratory.
2008-2009 Selfemployed.
I ran a small business with my friends on fast food in Xi'an of China.
I used to look after my ailing grandma for half a year(2008), and I cared for my step father in England who is 50% disabled and partially sighted(2011).
Christine Spriggs
Customer Service and telesales experiance, familiar with Microsoft programs
I have gained various customer service skills through my previous positions. I have worked in numerous retail roles as well as telephone based customer service roles. During my time at Talk Talk I dealt with customers queries by phone, letter and email. My latest position with The AA was also largely sales based, as well as dealing with customers queries I advised them on other products and up sold other services.
Mandy Helen Crockett
Administartor for 7 years in global company
Full time employment for the last 15 years, worked in a worldwide sucessful company for the past 10 years. Punctual, always willing to learn, has a can do attitude.
English is my first language.
Ability to supervise and train others to the best of their obility.
Damla Salk
graduate postgraduate
organised, friendly, honest. I studied Business Management as my postgraduate degree.
ryan Morley
hard working, dedicated willing to learn and always on time
i have served as a RAF regiment gunner for the last 4 years, in this time i have learnt how to work well under pressure and to comunicate with collueages.
In my role i take alot of leadership roles and work well in a team. i am responsible and take pride in my work.
As well as th RAF i have been a farm worker and a ground worker.
Shalika Fernando
Receptionist, guest relations officer, sales assistant 3 years experiene, housekeeper in UK 07 months experience
oyindamola alabi-peluola
experienced customer service person with great admin skills, computer skills, communication skills and ability to work under pressure
good communication skill
excellent customer-focused service delivery
good team player
efficient time management
ability to prioritise tasks
self motivated
Emily Sayer
9 GCSE's, Studying Advanced Diploma in Travel and Tourism, Experience in retail, Very friendly and polite
I have skills in team working and sales which I have gained from school and college by doing GCSE Business Studies (Grade A) and an Advanced Diploma Travel and Tourism course which I am currently in my second year of, the course includes a separate unit which is especially for team working and customer skills . As well as this I have done work experience with Superdrug which provides me good retail skills and customer service. In the past I have done babysitting, which I still occasionally do.