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	Jordan Michael Reynolds Sales for Npower, Self-motivation, Amazing work ethic I have worked in many retail jobs for employers such as Next and Wilkinson, whilst working at these jobs i have learnt a high level of customer service and a good work ethic. I have also been contracted to NPower doing sales, i think that this job has given me amazing customer service as i was speaking to hundreds of people a week and always had to leave them with a good lasting impression, i also had to be very self motivated in this job as i was very rarely supervised but always kept busy.
	Emily Romain Efficient PA with 10 years experience, organised and flexible Discretion and professionalism with an awareness of and ability to deal with confidential and sensitive information Experience of and aptitude for working in an extremely busy and fast paced environment Excellent organisational and time management skills with an ability to prioritise workloads/diaries and work to deadlines Excellent communication skills Ability to communicate at all levels throughout the company Professionalism and a positive approach dealing with clients
	Karina danilova working with local council CURRICULUM VITAE Name Karina Danilova Address Apartment 45 ,Richmond Hill ,52 St Stephens Street ,Manchester,M3 7ED D.O.B 04/02/1989 Telephone Number 07922487775 Education 1996-1999 Daugavpils Primary School (Latvia) 1999-2003 Littlehampton Community School 2003-2005 Daugavpils High School (Latvia) 2008-2009 Manchester College of Art and Technology 2009-2010 University of Salford (Law School) Grades and Achievements Higher Education Diploma in Law and Criminology (Manchester College of Art and Technology). Skills I am a reliable, responsible, honest and hard working person. I am a good communicator and am multilingual, speaking four different languages, including; English, Russian, Latvian and Polish. I also have good IT knowledge I can work with various industry standard software, including; Microsoft Word, Excel and knowledge of working with case management systems (including in-house bespoke system and Lexis Nexis Visual Files) Interests I am an active person; enjoy sport, socializing with family and friends, traveling, fitness and I play tennis. Professional Experience Universal Utilities (Unicom): March 2007 – September 2007 I was working in office environment as Sales Agent. My main duties were to correctly present the products and services; also to make sure clients were happy with the service they received by calling them on the phone. ADM Tempforce Recruitment Agency: September 2007- March 2008 My main role was to bring new contracts to the business. Additionally I carried out basic office duties such as; typing letters, appointments confirmations, contacting people by e-mail and phone, faxing, photocopying, and answering the phone calls. Occasionally I was covering reception during holiday and sickness periods and assisting applicants filling application forms, translating, checking the visas and IDs and making files of there documents. Fairfield Solicitors: March 2008 – July 2008 My primary role in this firm consisted of reception/admin duties, including; dealing with correspondence, handling telephone calls in prompt and effective manner, managing solicitors’ appointments and court diaries, opening new files, doing priority searches for conveyance matters and MID searches for PI matters. Additional responsibilities included; sending e-mails, contacting clients by phone, sending letters, faxing, photocopying, ordering stationary, updating files, and taking part in all work in the firm. Unfortunately due to changes in the market and financial constraints, the firm was forced to make redundancies. Consumer Credit Litigation Solicitors: October 2008 – February 2010 My job role in this company was “Legal Administrator/Claims Handler” and my duties within this position were contacting the lenders and bank/building societies on behalf of our clients by post and phone. Additionally, collecting and preparing necessary documentation from lenders and clients, then processing them further for solicitors to deal with. I was managing my own case load from start to finish of preparation. Also, updating clients by phone (incoming and outgoing) on their case progress. In preparation for flotation on the stock market (AIM), the company’s income and expenditure was unbalanced causing wage reductions and redundancies. Due to uncertainty of job security and income I left in search of a new job. Manchester Working: May 2010 – Present My role with in this job is to look after Council and housing Associations tenants and their properties, to make sure that any emergencies that are raised is being dealt with and any repairs and maintenance has been passed on to relevant contractors. I also have to update internal systems, including Manchester City Council systems, with any changes of circumstances or changes of personal data of the tenants. I am also responsible for answering telephone calls, dealing with queries, sending out applications for re-housing or any applications that need to be reviewed by the council or housing associations. Taking rent payments, sending referrals to environmental health officers, re-housing officers and surveyors for any inspection that needs to be carried out. General office duties are part of my responsibilities and I occasionally work ‘out-of- hours’. Referees References available on request. Mr. Bobby N. Shabbir (Solicitor) Fairfield Solicitors 450a Cheetham Hill Road Manchester M8 9LE Tel:. 0161 720 7905 Mob: 07970080383 Mr. Ozzy Adams (Manager) ADM Tempforce Recruitment Agency 217 Bolton Road Salford Manchester M6 7HP Tel: 0161 743 3101
	Isabella Marino I am dedicated, intuitive and will complete tasks to the best of my ability. I have volunteered and worked in two children nursery's and two primary schools for experience, this was very beneficial i gained skills with supporting children and working in teams with the staff and using my initiative.
	Carl Miller Hardworking, reliable, with Multi-drop experience & friendly customer service I have a years experience in multi-drop delivery driving currently working indirectIy for Hermes. I can drop between 50-180 parcels per day, and have a friendly customer service approach to customers. I also have high quality skills as a painter and decorator in both domestic and business surroundings. This work includes skills from plastering, flooring, and painting; to building work, demolishing house inertia and re-structuring. I also have experience in the building trade, and sales.
	Rujmin Akthar experienced receptionist for 2 years • Excellent customer service skills • Creative problem solver and works well under pressure • Adheres to strict deadlines with the ability to prioritise and manage tasks • Excellent communication skills • Confident and resourceful in the face of challenges • Experienced in Excel, Microsoft Publisher and Outlook • Fluent speaker of English and Bengali
	Andrea Saccoccia FRONT OFFICE MANAGER, TRAVEL AGENT, HOTEL GENERAL MANAGER , OPERATIONS & FACILITIES MANAGER , AMERICAN BAR OWNER, SECURITY OFFICER, CUSTOMER CARE COORDINATOR, SALES & ACCOUNT OFFICER, RECEPTIONIST I am a skilled Tourist and Hospitality Manager with both practical and managerial skills, gained through many years’ experience of supervising staff including apprentices and trainees. I have a responsible attitude towards my work, whilst being flexible and proactive. I am keen on accepting new responsibilities. I have an excellent understanding of teamwork and its importance. I have a good sense of humour and can communicate confidently with people at all levels.
	Deborah Wright administrator /customer services executive with over 10 years experience With many years experience I have excellent communication skills, I have a good attention for detail. I have demonstrated that I can build customer relationships, helping the customer to feel confident with the company they are dealing with, allowing me to grow their business and increase their sales with my employer. I work well using my own initiative but enjoy being part of a team. I am confident using word, excel and have picked up bespoke systems quickly. I have a clean driving licence.
	Uzma Ravat Enthusiatis to broaden horizon and implement skills. Work experiences at a care home for the elderly, pre school and nursery. skills gained such as face to face interactions, communication skills, time management and efficiency. Skills gained from position on Student Union such as leadership and management skills and training, being flexible to deal with various issues faced, identifying weaknesses and providing workshops and clubs to accommodate students and so forth. Other skills gained from various charity work such as Selfless, Islamic Relief
	MOHAMMED SHAIN AHMED COMMUNITY PARK RANGER FOR TOWER HAMLETS COUNCIL IN EAST LONDON, 1 YEAR (CONTRACT). DOOR SUPERVISOR IN EAST LONDON, 2 YEARS EXPERIENCE. * Can effectively communicate with variety of people * Can speak fluent English and Bengali * Work well under pressure * Competent user of IT and familiar with Microsoft packages

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