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	Dalbir Kaur Confident, effective in time management, 5 years of experience in customer service and admin • Producing documents, briefing papers, mail-merge, reports and presentations • Administrative tasks such as faxing, photocopying, scanning and filing • Diary management for the Managing Director • Standing in for the Director, taking decisions and delegating work to others in his or her absence • Assisting with correspondence • Taking minutes and typing (50wpm) • Planning and arranging internal and external meetings/lunches/forums for senior staff
	Stephanie Noel Passionate about care, future in care, care assistant for under a year I am currently working as a Life skills support worker/care assistant for under a year. I found a passion in care. Certificates I have earned; Manual handling training. Falls prevention training. Fire training. -
	Mariya I am ambitious, focused, and passionate target driven woman who likes working with people. Work Experience 2011-Present Sale Promotion EDP •Merchandising •Sales •Customer service 2006 – 2010 Managing Director (Self Employed) •Had up to five employees working for me. •Administration and paperwork •Computing and Accounting. •Working directly with customers on a daily base. •Advertisement of company. •Management and training of staff. •Interior design. Word Processing, Accounting,E-mail, Web Browsing, Photoshop Languages:English, Russian, Turkmen
	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
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	nathan monaghan Wealth of over 10 years management retail and wholesale knowledge • I am conscientious, approachable, open and reliable individual • Have an eye for detail, sales focused and target driven • Wealth of over 10 years management retail and wholesale knowledge • Sound knowledge of MS Office and excellent IT skills • Experienced in managing stock routines to deliver a reliable effective level of service • I quickly build a rapport with colleagues and customers that contributes to the efficiency of the business. • I h
	Clinton Uriah Benjamin I have a wealth of experience working in Customer Service . Skills: Bilingual-French and Spanish Computer Literate Interpersonal skills Advocacy and Negotiating Skills Experience: Currently working as an Aministrator at a Learning Centre in London for more than 7 years Advice and Guidance Officer at a Learning Centre and other outreach offices - 5 years Telesales Agent- West Indies Cricket Board for over 4 years International Telephopne Operator-Cable & Wireless, Antigua Business Unit, Caribbean - 10 years Guest Service Agent- Antigua- 1year plus
	Lorraine Wilson Worked always in management ,supervisory roles ,public relations,bubbly personality I am an honest , reliable , very approachable hard worker. I have previously worked in management and supervisory roles within the retail trade and also the hospitality trade. I enjoy very much working with people , both work colleagues and clientele, although I am very able to take on challenges and work by my own incentive. I like to undertake every task with professionalism , always making sure I have done it to the best of my ability , always taking pride in the work that I do.
	natasha fiona knight 5 years experience in retail
	Mizanur Rahman 2years experience in Administration, Reception & Customer service, available immediately I have acquired Admin office skills over the past two years and hold great confidence in fulfilling administrative tasks. I have taken up roles which have required me to successfully manage office environments, i have proven to be reliable by taking responsibilities in ensuring all aims and target are met for the smooth running of the organization. Responsibilities include;Data entry, document preparations and presentation, internal and external communication, updating data, Customer liaison etc

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