Sector: Call Centre - Inbpound, Call Centre - Outbound, Customer Service Advisor, Customer Service Assistant, Other Customer Service, Retail
- previous experience of call centre work, 1 years experience.
-bubbly, can-do attitude.
-excellent communication skills
-inbound and outbound experience, including customer service and telesales.
-building rapport with customers.
-computor skills, Eg excel, word.
-multi- tasking, Eg type and talk.
-replying to customers questions via Email.
-following the Data Protection act, and administrations of justice act.
-note each call taken on the database.