PERSONAL PROFILE:
A graduate in Information Management with extensive IT/administration experience.I have excellent communication and interpersonal skills both written and verbal, and believe in projecting a professional image which enables me to work with people at all levels. I have the ability to manage my workload effectively and efficiently, enjoying new challenges and adapt to new skills quickly. I am career minded and am willing to undertake any further training the company requires.
KEY SKILLS:
Presentation skills
Negotiation skills
IT- Am familiar with all Microsoft Office packages and conversant with the use of email and the Internet.
Organisational- Am able to prioritise my workloads when required.
Team Leader
WORK EXPERIENCE (2006-2010):
HR Administration Assistant, Key Financial Services Leicester (2010)
• The first point of contact for all HR-related queries.
• Administered HR-related documentation, such as offer letters, contracts of employment, leavers' and pensions information.
• Ensured the relevant HR database is up to date, accurate and complies with relevant legislation.
• Assisted in the recruitment process - i.e. liaised with recruitment agencies, set up interviews and issued relevant correspondence.
• Set up job adverts online
• Other general admin duties
Administration Assistant, Social Care Harpurhey Day Centre 2009:
• Processed attendance information
• Issued invoices
• Adhered to confidentiality at all times
• Dealt with other administration duties including photocopying
Clinical Audit Support Officer,Clinical Audit Department, Rochdale Infirmary (NHS) 2009:
• Retrieved casenotes for doctors to view for different audits
• Inputted clinical audit data onto spreadsheets and databases
• Other general administration duties including typing up minutes for meetings
Medical Informatics Clerk, Critical Care Ward, Fairfield General Hospital (NHS) 2008- 2009
• Collected clinical data from patients’ notes
• Inputted data onto the MIDAS system
• Analysed the data
• Other general administration duties
Administration Assistant, Anti-Coagulant Office, Fairfield House, Fairfield General Hospital (NHS) 2008
• Collected patients’ notes from wards and other Departments
• Collected medicines from the pharmacy
• Other general administration duties as and when required
Receptionist/Clerical Officer, X-Ray Dept, Fairfield General Hospital (NHS) 2008
• Greeted patients
• Booked them in for appointments
• Other general administration duties such as dealing with telephone enquiries and so on.
Filing Clerk,Ante Natal Dept, Royal Oldham Hospital (NHS) 2008
• Filed patients’ details
• Pulled out patients’ case notes
• Other general administration duties
Data Quality Assistant,Oldham Primary Care Headquarters (NHS) 2006- 2008
• Used the Patient Administration System (PAS) to identify duplicated patients’ records and merged them together
• Checked accuracy and quality of the data received
• Other general administration duties when required
EDUCATION:
Manchester Metropolitan University 1999-2002
B.Sc (Hons) Information Management
IT based degree covering Human Resources Management; Information Resources/Records Management; Business Information; Users of Information; Human & Financial Resources; Knowledge Management; Information Systems Development. Completed a dissertation which looked at the students’ views on the support services provided to them.
1997-1999
A-Levels
English C; Business Studies B Sociology C
1989-1996
GCSEs
6 GCSEs at grade C and above including Maths & English
TRAINING/PROFESSIONAL COURSES:
Certified Courses in IT:
2008- 2009: Pitman Training Microsoft Office Access 2003 Distinction
June 2009- present: ILEX Certificate for Legal Secretaries
Sept 2009- June 2010: CIPD Leadership&Management University of Salford
References: Available on request
