IRFAN NAQVI
15 years experience in a customer focused retail enviroment
Excellent communication skills both written and verbal.
Building a rapport with customers and listening to their needs.
Demonstrating products effectively.
Overcoming objections
Trouble shooting problems while keeping customers informed and up to date on the progress.
Working on my own initiative, as well as within a team.
I have an excellent eye for detail and enjoy thinking creatively.
Always willing to learn new skills.
Regularly surpassing monthly targets
Scoring maximum points with mystery shoppers
In Bargain Booze I compiled a training manual for new members of staff
During my time at O2 I trained and mentored new members of staff
Also during my time at O2 I put together an interactive CD-ROM to help the staff trouble shoot handset problems and give them a quick guide to the various phone and tariff specifications.
Petra White
Customer Liaison with Barclays & CIMA 12 years experience
During my 12 years of employment with Barclays Bank Plc & CIMA , my various roles have been providing an extensive Customer Service to customers, colleagues and management within a face to face environment and telephony. I have excellent communication skills and a proficient planner. I have the ability to prioritise my work load ensuring that deadlines are met, providing a clear communication and understanding the customer needs.
Umair Naeem
I have more than 5 years of experience in supporting internal and external customers for an organization. I have good communication skills and team players. I am positive to change and able to adjust in different environments.
--Experience --
-Worked for TK-Max in Stafford, Staffordshire between Mar-2005 to Jul-2005 as a ‘Sales Assistant’
-Worked for pound shop named ‘International Bargain’ in Bury, Greater Manchester bwt Mar-2006 to Jul-2006 as a ‘Sales Assistant’.
-Currently working for Broadland Housing Association, Norwich as an IT programmer.
--Skills--
-Excellent knowledge of computer hardware and software.
-Good communication and customer service skills
-Experienced to support people over phone and face to face
Marcia Morgan
I am honest, loyal, approachable, friendly, multi-tasked work independently self motivated no constant supervision.
• My Knowledge of IT packages and how to use them
• Communication skills either face to face, telephone, verbal and in writing
• Organisational skills
• Time management
• My willingness to learn
• Gathering of information
• Giving information
• Showing sensitivity and tolerance
• Awareness of policies and procedures
• Problem solving
• Listening skills
• Patience
• Assertiveness
• Ability to multi-task
• Taking ownership
• Meeting deadlines/targets
• Being approachable/friendly/trustworthy
• Bu
Albert Gergely
7 years Experience,worked in Greece,Italy
With over five years of experience as waiter and two years as bartender, I am well aware of the duties involved as a restaurant waiter. I worked in various restaurants, four star and five star hotels. I have an appreciation for good cuisine and general interest in food preparation. I am highly motivated, enthusiastic and hard working.
Miguel Frias Mosquea
Skilled IT with long experience in hospitality, retail and adminsitration.
IT deep literate. Long experience, main career.
Receptionist skills
Fast learner
Customer services excellence.
Bilingual
Typist
I am really ambitious.
Sorted.
Tina Linsell
Extensive office experience, good team worker, meticulous worker
I have recently passed maths, english and i.t exams at Chelmer Training.
I have worked face to face with customers in a food shop
I have many years experience of working in an office
David Spicer
Degree undergraduate, experienced in finance, transport and logistics, and marketing.
TRANSPORT/LOGISTICS SKILLS
• Experienced with transporting personel, products, and equipment around the UK
• Past experience in working to tight deadlines
• Knowledge of local areas and UK routing
• Full UK driving license (clean)
• Physically fit for loading and unloading
COMPTUER SKILLS
• Experienced with both PC and Macintosh computer systems
• Microsoft Office products, including Publisher and Outlook
• Experienced in the troubleshooting of both PC/Mac hardware and software
shahzad574@hotmail.com
Security person with valid SIA License and 2 years experience
Work Experience
MPCL Communication, London. (Oct, 2010 to Date)
Corporate Security Officer
Main Responsibilities
•Provide shop floor presence and safety for all colleagues and stock.
•Reduce risk and internally/externally stock loss.
•Floor walks looking at daily and weekly tasking and ensuring compliance H&S measures.
•Provide customer service and assist both shoppers and management.
Ufone Telecom, Pakistan (July 2008 to Mar 2010)
Served as Sales representati
mark richardson
team member, friendly, punctual ,quick to learn,
customer focus, can work on my own or as part of a team.