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	Karina danilova working with local council CURRICULUM VITAE Name Karina Danilova Address Apartment 45 ,Richmond Hill ,52 St Stephens Street ,Manchester,M3 7ED D.O.B 04/02/1989 Telephone Number 07922487775 Education 1996-1999 Daugavpils Primary School (Latvia) 1999-2003 Littlehampton Community School 2003-2005 Daugavpils High School (Latvia) 2008-2009 Manchester College of Art and Technology 2009-2010 University of Salford (Law School) Grades and Achievements Higher Education Diploma in Law and Criminology (Manchester College of Art and Technology). Skills I am a reliable, responsible, honest and hard working person. I am a good communicator and am multilingual, speaking four different languages, including; English, Russian, Latvian and Polish. I also have good IT knowledge I can work with various industry standard software, including; Microsoft Word, Excel and knowledge of working with case management systems (including in-house bespoke system and Lexis Nexis Visual Files) Interests I am an active person; enjoy sport, socializing with family and friends, traveling, fitness and I play tennis. Professional Experience Universal Utilities (Unicom): March 2007 – September 2007 I was working in office environment as Sales Agent. My main duties were to correctly present the products and services; also to make sure clients were happy with the service they received by calling them on the phone. ADM Tempforce Recruitment Agency: September 2007- March 2008 My main role was to bring new contracts to the business. Additionally I carried out basic office duties such as; typing letters, appointments confirmations, contacting people by e-mail and phone, faxing, photocopying, and answering the phone calls. Occasionally I was covering reception during holiday and sickness periods and assisting applicants filling application forms, translating, checking the visas and IDs and making files of there documents. Fairfield Solicitors: March 2008 – July 2008 My primary role in this firm consisted of reception/admin duties, including; dealing with correspondence, handling telephone calls in prompt and effective manner, managing solicitors’ appointments and court diaries, opening new files, doing priority searches for conveyance matters and MID searches for PI matters. Additional responsibilities included; sending e-mails, contacting clients by phone, sending letters, faxing, photocopying, ordering stationary, updating files, and taking part in all work in the firm. Unfortunately due to changes in the market and financial constraints, the firm was forced to make redundancies. Consumer Credit Litigation Solicitors: October 2008 – February 2010 My job role in this company was “Legal Administrator/Claims Handler” and my duties within this position were contacting the lenders and bank/building societies on behalf of our clients by post and phone. Additionally, collecting and preparing necessary documentation from lenders and clients, then processing them further for solicitors to deal with. I was managing my own case load from start to finish of preparation. Also, updating clients by phone (incoming and outgoing) on their case progress. In preparation for flotation on the stock market (AIM), the company’s income and expenditure was unbalanced causing wage reductions and redundancies. Due to uncertainty of job security and income I left in search of a new job. Manchester Working: May 2010 – Present My role with in this job is to look after Council and housing Associations tenants and their properties, to make sure that any emergencies that are raised is being dealt with and any repairs and maintenance has been passed on to relevant contractors. I also have to update internal systems, including Manchester City Council systems, with any changes of circumstances or changes of personal data of the tenants. I am also responsible for answering telephone calls, dealing with queries, sending out applications for re-housing or any applications that need to be reviewed by the council or housing associations. Taking rent payments, sending referrals to environmental health officers, re-housing officers and surveyors for any inspection that needs to be carried out. General office duties are part of my responsibilities and I occasionally work ‘out-of- hours’. Referees References available on request. Mr. Bobby N. Shabbir (Solicitor) Fairfield Solicitors 450a Cheetham Hill Road Manchester M8 9LE Tel:. 0161 720 7905 Mob: 07970080383 Mr. Ozzy Adams (Manager) ADM Tempforce Recruitment Agency 217 Bolton Road Salford Manchester M6 7HP Tel: 0161 743 3101
	Matthew Quick Student, Well Motivated, Reliable, Articulate, Quick learner, Approachable, Bar Experience Zizzi’s Restaurant, Derby & Manchester Part time Waiter/Bar responsible for welcoming customers and serving them throughout their meal, filling customer drinks orders and keeping the bar area clean and appropriately restocked and cleaning and maintaining all equipment. Events Staff, The Wardwick, Derby Attending events at various venues across the East Midlands to provide bar and/or waiting services to customers.
	Toby Davies Experienced in Security, Bar management and Hospitality. Vast security experience. Experience in Bar management and Hospitality, including night portering and night supervisor.
	WajdiBenAli entertainment manager in hotel 3 stars for 4 years reason for leaving relocate to UK to be with my wife .SIA license DS level 2 Management experience, organisation experience, dealing with public (friendly & good manor) • Strong interpersonal and communications skills • Positive attitude and image – Collaborative, flexible, Tactful and Diplomacy. • Projects strong customer service skills. • Active listener – Articulate, Strong problem solving, Good judgment and prioritizing. • Effectively interact with people of different ages and cultures . I Can work independently and in teams
	OLUBUKOLA A self-motivated professional with over 5 years experience in both customer and care services industry. My excellent organizational and communication skills contribute to my high level of efficiency and productivity in any undertakings I involved in. I also parade a proven track record in resolving complex customer/users issues and implementing workable solutions. I have good humour, friendly and supportive, being flexible and able to cope with stressful situations. i understand the iprinciples of Health Care and Hygiene Customer care: Interpersonal, empathy,active listening,Team-working and Communication Problem-solving,complaints handling,organization knowledge and commitment to aims and values of organizion
	Albinas Sertvytis Hooklift truck driver in worldwide environmental company.Experience 6 months. Was responsible for hydraulic service work organization. Communicated with customers from big port companies. Had my own small bussines.(Delivering construction goods and furniture from local shops to customers) Studied logistics management (Logistics manager bachelor)
	Navkiran Kaur accountant in a top Indian Company- 9 months experience, Office assistant- 17 months experience Office Assistance skills Accountancy skills grate communication, leadership, management, office skills. 17 Months office assistant experience. 9 Months Accountant experience.
	Delia-Roxana Vlasceanu Responsible, reliable, trustworth, hard-working, flexible, 5 months experience in domestic and business cleaning, leaflets distribution, babysitting/nanny, pharmacy dispenser. UK domestic and business cleaner experience: dusting, vacuuming, moping, washing the dishes, cleaning bathrooms/toilets and kitchen area, emptying the bins, ironing; dusting the medicines shelves, cleaning toilets and office area. UK basic experience with 2-10 years old children as a living-out helping mum, babysitter and nanny: supervising and taking care of the children in domestic and educational activities. Leaflets distribution.Hard working, trustworthy, reliable, flexible, communicative.
	Alexandra Cashier /Shop floor assistant for 2years in most busy retail store on oxford street I am a very caring and loving person who enjoys working with all types of people. I have some working experience in a care home and nursery. Other experience is within retail. The key strengths that I possess for success include, but are not limited to, the following: • Team Worker • Punctual • Target Driven • Honest • Adaptable • Good I.T skills
	Nikolas Takacs more than 1 year experience in warehouse RTITB counter balance, reach truck Drive licence A1, B word, excell, powerpoint,

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