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	Catherine Bell I have been in Banking for over 30 years
	thomas bingham Technical Administrator accross many industries Administration, excel, word, powerpoint, outlook, internet, email, End of year reports, Filing, faxing, minute taking, support training, Technical support, Data correlation, Database Administration, spread-sheeting, Selling acts, Itineraries, Diary Management, franking, reporting, adobe, adobe photoshop, approach, audio, billing, books, carpentry, council, creative problem solving, credit, customer relations, customer service, fax, file management, financial, forms, management, meeting facilitation, microsoft excel, microsoft office, microsoft outlook, microsoft windows 2000, microsoft windows 98, microsoft word, microsoft works, pc, pc support, problem solving, quality, radio, read, reality, repair, reports, retail, safety, servers, sms, technical support, video, vista, Self-motivated Team player, resourceful, Self-aware, good communicator, logical thinker, Inituative, Focused, Determined, information management, xp, Administrator, system, Customer service, Document Handler, Billings clerk, Technician, trainee, buyer, import, export, logistics, clerk, court room, scanning
	Samantha Kaye Shead 8 years experience in pubs 5 of which was Bar Manager 8 Year Bar Maid 5 of which were Bar Manager, Certificate Personal Licence
	kevin porqueddu 2 yeras experience as waiter, 1 year in hospitality and fluent in 3 languages i have gained experience working as a waiter in my dad restaurant, worked abroad in sardinia as a waiter, worked in hospitality at ge capital, and im fluent in 3 languages
	Sarah Jane Burridge Five years administration experience I am a mature young lady who is hardworking, reliable and friendly. I am an experienced Personal Assistant/Admin Assistant who is a fast learner who works on my own initiative or as part of a team, I am always willing to try new tasks and I have an excellent telephone manner, good communicator with excellent customer service skills
	Abbye-Gail Welsh various customer service retail and sales experience 3 years. My first line of work i got into was hairdressing. I then went on to retail sales at phones4U. I also have tetelsales experience as well as a telephone customer serive advisor /hotel reservations for the travelodge.
	Amin Omar Very determined & strong-minded in retail experineces Excellent communication skills gained through supervising role at Bay Trading, where I communicated with my colleagues and delegated roles. Also I had to use my problem solving skills where I had to deal with a difficult customer and after a while it ended quite good where the customer calmed down. At college I developed presentation skills by presenting a product that was assigned to us and I actually felt quite comfortable after a short while and it is something I feel confident in doing.
	Amy Wilson Sales experience, admin experience, telesales experience, retail experience bar work experience I am a hardworking individual, who has the potential to work under pressure. I am flexible with hours and travel. I have a full license. I am qualified in admin roles, sales roles, telecan roles and retail roles and also bar work. I have worked from the age of 16 and have never stopped. I am highly enthusiastic and an extremely bubbly person to be around. I enjoy a challenge, I love to suggest new ideas if needed.
	Sonya Bailey Ad ministrator with over 10 years experience Sonya Bailey Administrator 10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS Home Tel No. 01928 701806 Mobile No. 07934105096 Email. sonyabailey@btinternet.com I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work. EMPLOYMENT HISTORY Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract) Administrator Printing off Quotes and producing Invoices General Administration Using Excel Spreadsheets Taking calls and producing orders Checking Deliveries Penaville Servisair UK, May 2010 to October 2010 (temporary contract) Administrator Print off customer queries with regards to their invoices Liaise with the customer and other Servisair depots over the phone to understand/resolve problem, Raise/print invoices Raise job numbers Raise import/export invoices and credit notes (airway bills) General Administration duties Entering data onto in-house computer systems Data space/ Nationwide network services, March 2010 (temporary contract) Administrator Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files. Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must Adoption Leave June 2009 - February 2010 Brake Bros, June 2009 - August 2009 (left due to adoption leave) Accounts Scanner Checking P.O.Ds (Proof of Delivery) Scanning information Checking Accounts paperwork Mailroom duties Gelert Ltd, November 2008 – March 2009 Warehouse Operative Offloaded delivery vehicles Drove PPT (parcel pick truck) Order picking Made sure goods arriving in were correct via delivery manifest Administration duties Data entry on computer data base Halton Borough Council, September 2008 – November 2008 Transport Clerk (Temporary contract) Liaised with drivers to pick up customers Data entry on computer data base updating addresses accurately Confirmed that all clients were picked up at correct places and times Customer service liaison Culina Logistics, December 2002 – September 2008 (left due to redundancy) Administrator POD and general documentation control. (Proof of Delivery) Manifesting/Despatching orders. To liaise with customer’s, contractors, and suppliers on a daily basis. Managed weekly invoices for Account manager. Control pallets to customers and sub-contractors. Debrief HGV delivery drivers Cold calling generating new business Data entry on computer data base Security officer (Pegasus, shield guarding) October 2001- November 2002 General Administration duties, booking vehicles, visitors on / off site Mammoet ferry transport UK ltd, March 2001 – October 2001 Import transport planner Data inputting all bookings POD and general administration work (Proof of Delivery) Dealing with customers and dealing with general enquiries Express cargo forwarding Ltd, October 1999 – March 2001 Administrator Dealing with customers and internal enquiries Arranging local transport deliveries Pod and delivery documentation control Weekly K.P.I.s and monthly BT reports and billings Cold calling generating new business DFDS Logistics for B&Q March 1998 – October 1999 Administrator Worked on a dedicated contract for 42 B&Q stores Dealing with customers and general enquires Pod and general administration work (Proof of Delivery) Stock control/invoicing De-briefing drivers Royal Air Force November 1991 – February 1998 Stewardess This role included cash handling, administration, reception, customer care EDUCATION & TRAINING Norton priory comprehensive September 1982 – June 1987 7 cse, s gained including, Maths, English (literature, language) R.S.A Level 1(City + Guilds) Typing and communication skills Halton College of further education September 1987 – June 1989 City & guilds general catering 706/1 BTEC 1st Diploma hotel and catering studies Teaching assistant course level one September 2009-march 2010 HOBBIES & INTERESTS I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family
	Conor Maloney Master of Arts in Public Administration Master of Arts in Public Administration 1 year experience in customer service

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