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	shellian Thorney CUSTOMER SERVICE SKILLS 5 YEARS EXPERIENCE Sector: Admin, Secretarial & PA, Customer Service, Receptionist, Waiting & Bar Staff • Setting up new customer accounts and invoicing • Stock counts • Cash and card declarations • Dealing with customer queries and complaints • End of day paperwork • Stock and storage replenishment as well as distribution • Answering customer calls and returning calls • Liaising with head office in regards to receiving and returning stock
	Dixon David Ambitious, confident, team player, top of the league table in BT. Sector: Admin, Secretarial, Administrator, Call Centre - Inbpound, Call Centre - Outbound, Cashier, Customer Service, Customer Service, Customer Service Advisor, Hospitality & Catering, Other Customer Service, Other Hospitality & Catering I am an explosive individual who loves to see a smile on my customers face because of the very fact that i believe in my job. In my opinion the key to a great customer experience is to be empathetic, acknowledging and to be able to deliver. I have excellent organisational skills, i love being involved in a team, i am also competitive. • Microsoft Word, Excel, Power point, C++, Networking. • Worked on Oracle • Fluent English, Hindi, Arabic and Tamil • Class representative at King's college Lon
	Imrana Begum Graduate of History. TA, Educational Outreach and basic Admin and Customer Service experience. Sector: Admin, Secretarial, Customer Service, Customer Service Advisor, Customer Service Assistant, Education Administration, Libraries, Primary School, Receptionist, Secondary School, Teaching Assistant History Graduate with strong skills in time-Management, creativity, ability to work independently, as a team player and under pressure. Experience in Educational setting. Secondary, Primary and Reception age groups. Preparing lesson material, supporting students and teachers. Customer Service Experience: Effectively meeting needs, reaching challenging targets with a positive approach. Administrative Assistant experience: Accurate and organised, Word and Excel literate, general office duties.
	Sobia Razwana 3 and a half years customer service experience in a very busy environment. Sector: Customer Service Assistant, Data Entry, Other Retail, Urdu Jobs Work as a Checkout Operator at Morrisons where I deal directly with the public, I have good customer service skills and work well in this busy environment. Work on the tills, supervise self service checkouts, work on the kiosk and customer service desk. I volunteer once a week for the Metropolitan Police as front reception service assistant and also assist in the property unit with general admin duties. Work as an Avon Representative part time.
	Kezia Yeboah trained Silver Service Waitress, pending degree in Biomedical science Sector: Admin, Secretarial & PA, Alternative Medicine, Barista, Biomedical Science, Cashier, Clinical Research/Trials, Conference & Banqueting, Customer Service, Customer Service, Customer Service Assistant, Data Entry, Driving, General Healthcare Assistant, General Practice, Graduate Trainee, Graduate Training Schemes, Haematology, Health & Medicine, Healthcare, Helpdesk, Hospital Porter, Hospitality & Catering, Hospitality & Catering, Hospitality & Catering, Internships & Work Experience, Laboratory Technician, Life Science, Medical Secretary, Microbiology, Molecular Biology, Office Assistant, Other Retail, Porter, Receptionist, Receptionist, Research, Researcher, Retail, Retail, Retail, Sales Assistant, Scientific, Store Staff, Switchboard, Trainee, Waiting & Bar Staff I communicate effectively with different people at all levels having worked in both professional and more relaxed environments with people of varying socio-economical backgrounds. Working with a variety of hardworking individuals to see goals realised is what makes teams great. I have discovered the importance of commitment, communication and cooperation and within a team. I am a proficient multi-tasker, A fully trained Silver service Waitress, with experience in Bar, restaurant and hotel work.
	Bilal Attique Book keeper in Accounts Department in Subway Franchise Company Sector: Accounts Assistant, Bookkeeper, Data Entry, Office Assistant, Telesales - Inbound Only, Urdu Jobs New England Food Ventures Limited As Book Keeper February 2011-Present Vanda Com Limited As Accounts Book keeping - Macrh - June 2011 Skills:Microsoft Office, Sage, FTMA, Adobe .
	Raymond Cairns 30 years Royal Mail postman/driver experience Sector: Driving During My 30 years service with Royal Mail, I undertook various duties, including clerical duties, such as redirecting mail and various administrative duties and computer work, as well as delivering parcels and letters to homes and businesses, which I particularly enjoyed. I liased with a vast variety of people who found me friendly and trustworthy with good communication skills. I am confident at dealing with the public and solving any unexpected problems that may occur. I was also a first aide
	Kwame Dodzo Determined, punctual, well mannered, clean, safe Sector: Courier 5 gcse Gnvq business studies Btec in music and events management Work for: Tottenham football club. as a waiter Royal mail. As a mail sorter Dail a fone. Tele sales Mid media camera man assistant I also have passed my topographical test and I have certificate to prove it which means I have great map reading skills
	Ida Zeberska excellent customer service,easily trainable and a quick learner Sector: Retail, Sales Assistant Windmill Bar & Guest House 2011 57 Crickelwood Broadway, London NW2 3JX Supervisor • Being in charge of bar and restaurant • Placing orders, opening and closing bar, banking • Organizing courses such as wine training, cocktail training etc. • Organizing venues, taking bookings for guest house The Black Lion Bar & Guest House

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