Simon Ainsworth
Hotel Consultant / Manager
Please refer to the C.V that I have emailed to you prior to your replied email.
mark richardson
team member, friendly, punctual ,quick to learn,
customer focus, can work on my own or as part of a team.
Surraya Mahmood
Recent graduate in Youth Studies, voluntary experience, polite, organised, hard-working
I have gained numerous skills through university and work including, admin skills, one to one skills, time management, prioritising and organisation, as well as learning about safeguarding of children. Additionally, I am a good listener as well as an effective verbal and written communicator. Can work well individually and as a part of a team. I have had experience working with young people and the elderly in residential homes and schools, some of which had learning difficulties.
Mr Mithun Koria
Young,Energetic hardworking goal driven person wanting to impress
I am hard working and have a strong self-motivation and willingness to learn. I enjoy meeting challenges and facing responsibility and a ability to work under pressure. I also have a sharp mind and learn new skills extremely quickly.
I have an ability to deal with people in a friendly and professional manner, and enjoy meeting people. I can work on my own initiative or as a member of a team.
James Hodder
Reliable, hard working, team player, always willing to try something new
NVQ level 2 General engineering with 8 months experience. NVQ level 2 boat building with 7 years experience. SIA licence with 8 months experience.
C grade GSCSE in English, Science and Geography.
D grade GCSE in Maths, French, Electronics and Business Studies.
Key skills level 1 in Maths and I.T.
Elizabeth Anne Shaw
Experienced People Manager and Delivering Excellent Customer Service
• Delivering a customer focussed service
o Pride taken in ensuring customer expectations are met.
o Implemented improvements to the way underwriting referrals are handled to achieve positive results in customer delivery.
o Built relationships with internal and external customers.
o Provided clear feedback to stakeholders focussing on working practices to ensure a timely, accurate and transparent service is provided.
• IT Skills
o Fully conversant with Word, Excel, Outlook, PowerPoint and Access.
o Devised database reports to collate call data which was used to implement improvements and identify training needs.
• Planning and Organisation
o Ability to prioritise tasks to meet demands.
o Adaptable to change both in working environments and best practices.
o Management of resources across own team and the wider function.
• Communication
o Utilises appropriate communication media both written and verbal.
o Presented Year Ahead briefing to colleagues across the Underwriting function. Set priorities for the year and provided clarification on how these would be achieved.
o Support given to the implementation of Best Practice source documents to ensure consistency in actions across the function.
• Leadership
o Delivery of annual appraisals and monthly staff reviews.
o Designed and initiated scorecard measurements for efficiency and productivity to support staff performance reviews.
o Development of telephony team adding value to sales, service and risk profiles.
o Monthly quality reviews completed and feedback provided to colleagues where appropriate to ensure findings are acted on.
o Project managed the transfer of Arrears working practices across Halifax and Bank of Scotland brands. Ensured a streamlined process was implemented and training provided.
• Risk focus and Judgement
o Processing Underwriting to enable a sound decision on approval or decline of mortgage business based on risk factors and sound judgement.
o Providing clear guidance to stakeholders on requirements and policies.
o Personal mandate held of up to £1million lending limits.
Lewis Gray
Assistant manager in 2 AA rosette restaurants, 5 years experience
Bar manager in 1 AA rosette gastro pub
Assistant manager in 2AA rosette restaurant/ hotel
Assistant manager in 2AA rosette restaurant
Nakia Headley
Delivery Driver & PC Tech, 4 years experience
• Delivering and Collecting PCs, Laptops, Desks, etc.
• Installed, repaired, maintained and upgraded desktop and laptop computers
• Refurbishing desktop and laptops
• Providing quotation for jobs
• Data recovery and virus removal
• Setting up wired/wireless networks and networking
• Wired/wireless printer setup on networks
• Booking customer call-outs
• Arranging call-out routes and liaising with technicians in the field
• Flexibility and time management
• Prioritizing workload
Bogdan Barascu
I have 9 years of finance experience in accounts payable department and 4 years in procurement
I have excellent ability to adapt to multicultural and rapidly changing environments, good communication skills, I am a team player, I am able to network effectively, I have strong analytical and problem solving skills, I am very organized, self motivated, confident in handling tasks, able to work under tight deadlines, able to understand how to acquire needed resources and able to understand the organizational culture.
I have 7 years of experience in ING Bank and 5 years in accounts payable.
Michelle Joslin
Experience in many areas, last 7 years in administration
I have 10 years experience in Catering. I also have experience of processing clothing in my previous two companies. I have 7 years experience of administration. I dealt with all post, stationary, stock control and ordering, photocopying and faxing and filing eg, Invoices, Orders, Credits, Despatch Notes, etc. I answered the door in reception when needed and directed guests, and made refreshments. I used the inhouse computer system and answered the telephone. I also arranged all DHL collections