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	Pradeep Kumar Dakshian Murthy Front-end customer service staff at Pizza Hut,Colchester - Excellent communication skills - Punctual and flexible in work environment - Experienced in serving customers and taking phone orders - Energetic and joyful even when working for longer shifts
	Ayesha Chinn Hard working girl wanting to prove herself. Effective Communication Developed excellent communication skills from working in a PR firm. Have dealt with members of the public calling to complain about missing prizes etc and have always followed through. Was in charge of managing a scheduel for a music industry event. Helped make sure all the equipment needed to open a new venue arrived on time. Managed facilities including stock management, post, taxi, couriers and making sure my boss had food and cleaning supplies.
	Emily Ford Shop assistant for 2 years at WHSmith, two weeks experience at Puffin Publishers I am competent in using tills after two years of working at WHSmith and I have also developed my organisational skills, such as stacking shelves, arranging displays and so on. I enjoyed talking to customers and always did my best to help, performing book searches, ordering in books over the customer ordering system and so on. I am PC literate, I can use software such as Microsoft, and at WHSmith I also learnt how to use the lottery machine. I am punctual and reliable, always into work on time.
	Karina danilova working with local council CURRICULUM VITAE Name Karina Danilova Address Apartment 45 ,Richmond Hill ,52 St Stephens Street ,Manchester,M3 7ED D.O.B 04/02/1989 Telephone Number 07922487775 Education 1996-1999 Daugavpils Primary School (Latvia) 1999-2003 Littlehampton Community School 2003-2005 Daugavpils High School (Latvia) 2008-2009 Manchester College of Art and Technology 2009-2010 University of Salford (Law School) Grades and Achievements Higher Education Diploma in Law and Criminology (Manchester College of Art and Technology). Skills I am a reliable, responsible, honest and hard working person. I am a good communicator and am multilingual, speaking four different languages, including; English, Russian, Latvian and Polish. I also have good IT knowledge I can work with various industry standard software, including; Microsoft Word, Excel and knowledge of working with case management systems (including in-house bespoke system and Lexis Nexis Visual Files) Interests I am an active person; enjoy sport, socializing with family and friends, traveling, fitness and I play tennis. Professional Experience Universal Utilities (Unicom): March 2007 – September 2007 I was working in office environment as Sales Agent. My main duties were to correctly present the products and services; also to make sure clients were happy with the service they received by calling them on the phone. ADM Tempforce Recruitment Agency: September 2007- March 2008 My main role was to bring new contracts to the business. Additionally I carried out basic office duties such as; typing letters, appointments confirmations, contacting people by e-mail and phone, faxing, photocopying, and answering the phone calls. Occasionally I was covering reception during holiday and sickness periods and assisting applicants filling application forms, translating, checking the visas and IDs and making files of there documents. Fairfield Solicitors: March 2008 – July 2008 My primary role in this firm consisted of reception/admin duties, including; dealing with correspondence, handling telephone calls in prompt and effective manner, managing solicitors’ appointments and court diaries, opening new files, doing priority searches for conveyance matters and MID searches for PI matters. Additional responsibilities included; sending e-mails, contacting clients by phone, sending letters, faxing, photocopying, ordering stationary, updating files, and taking part in all work in the firm. Unfortunately due to changes in the market and financial constraints, the firm was forced to make redundancies. Consumer Credit Litigation Solicitors: October 2008 – February 2010 My job role in this company was “Legal Administrator/Claims Handler” and my duties within this position were contacting the lenders and bank/building societies on behalf of our clients by post and phone. Additionally, collecting and preparing necessary documentation from lenders and clients, then processing them further for solicitors to deal with. I was managing my own case load from start to finish of preparation. Also, updating clients by phone (incoming and outgoing) on their case progress. In preparation for flotation on the stock market (AIM), the company’s income and expenditure was unbalanced causing wage reductions and redundancies. Due to uncertainty of job security and income I left in search of a new job. Manchester Working: May 2010 – Present My role with in this job is to look after Council and housing Associations tenants and their properties, to make sure that any emergencies that are raised is being dealt with and any repairs and maintenance has been passed on to relevant contractors. I also have to update internal systems, including Manchester City Council systems, with any changes of circumstances or changes of personal data of the tenants. I am also responsible for answering telephone calls, dealing with queries, sending out applications for re-housing or any applications that need to be reviewed by the council or housing associations. Taking rent payments, sending referrals to environmental health officers, re-housing officers and surveyors for any inspection that needs to be carried out. General office duties are part of my responsibilities and I occasionally work ‘out-of- hours’. Referees References available on request. Mr. Bobby N. Shabbir (Solicitor) Fairfield Solicitors 450a Cheetham Hill Road Manchester M8 9LE Tel:. 0161 720 7905 Mob: 07970080383 Mr. Ozzy Adams (Manager) ADM Tempforce Recruitment Agency 217 Bolton Road Salford Manchester M6 7HP Tel: 0161 743 3101
	Tsonka Rangelova Very experienced in customer service and retail business.10 years experience Very experienced in customer service and retail business. Has excellent communication skills and ability to deal with clients in a professional and friendly way. Confident when dealing with difficult situations and people. September 2010 - onwards – Volunteer Shop Salesperson, British Heart Foundation, 257 High Street, E17 7BH London. Main duties: Responsible for re-stocking, cleaning, tidying and arranging goods, operating tills and taking payments, as well as giving information and advice
	Kristel ANTOINE Marketing, Communication and Administration Assistant in London, France and Ivory Coast. Communication: production and organisation of advertisements Sales: orders, invoices, payments, sourcing Admin: meeting notes, answer phone calls, typing, fax, photocopy Computing: Microsoft office languages: English, French, Madarin(pre-intermediate)
	Olabisi Akinfenwa Highly creative, hardworking and experinced cleaner, Iam viable to the execution of cleaning operations that involves carrying out tasks to client specification. I am a good team leader, always seeking for challenges. I can adapt to any environment and would like to use my skill to contribute positively to any work situation. Excellent communication skills Good in cleaning tasks like dusting, mopping, vacuuming i.e tidying places Sound understanding of good cleaning principles Ability to attend appropriate training courses Able to liaise effectively with staff Able to understand and cope with emergency situation Leading and motivation Good in word, excel, power point and access
	Emily Henning Innovative, passionate and resourceful manager/graduate, committed to exceeding expectations An innovative, resourceful and effective manager at an Arcadia store, with a proven track record of leading teams in the successful delivery of high quality customer services. Passionate and committed to working in diverse environments with strive to exceed targets. Solution focused, possess highly developed interpersonal skills. Ability to negotiate and influence at all levels to achieve desired outcomes. Excellent administration skills shaped through the excessive use of ICT at University.
	WASHINGTON BLANC MARQUES Post Room Assistant, Facilities, for more them 7 years Proven track record in loyalty, dedication, diligence and hard work for any company or organisation. Excellent organisation and administration skills as well as a licence in Counter Balance Fork-lift. Flexible and adaptable with brilliant communication skills, can easily transfer all skills to a new environment and work with people on all levels from diverse backgrounds. Excellent understanding of AV Equipment, PA Systems, Video Conferencing, Maintenance/Servicing, Technical roles and Post Room
	Dagem Jemaneh mamo Worked in several location for more than three years as security officer. I have three years experience as security, I am a motivated and presentable young man who enjoys a challenge. I consider myself as a person who is very helpful with excellent manors and customer service skills. Enabling me to adapt to all sorts of situations quickly and getting on well with people from all walks of life.I like working in a team as well as on my own initiative.I am a reliable and responsible person with a strong work ethic who takes pride in achieving personal goals.

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