IRFAN NAQVI
15 years experience in a customer focused retail enviroment
Excellent communication skills both written and verbal.
Building a rapport with customers and listening to their needs.
Demonstrating products effectively.
Overcoming objections
Trouble shooting problems while keeping customers informed and up to date on the progress.
Working on my own initiative, as well as within a team.
I have an excellent eye for detail and enjoy thinking creatively.
Always willing to learn new skills.
Regularly surpassing monthly targets
Scoring maximum points with mystery shoppers
In Bargain Booze I compiled a training manual for new members of staff
During my time at O2 I trained and mentored new members of staff
Also during my time at O2 I put together an interactive CD-ROM to help the staff trouble shoot handset problems and give them a quick guide to the various phone and tariff specifications.
Charles David Bartlett
Hard-working and a quick learner with a friendly attitude
JULIE BERESFORD
With over 20 years experience of working in customer services within the financial services sector
An experienced and capable administrator, who strives to deliver excellent customer service by exceeding customer expectations wherever possible. With excellent organisational and communication skills when dealing with both internal and external customers. I am able to make a positive and effective contribution towards achieving both individual and organisational goals.
Key Skills
With over 20 years experience of working in customer services within the financial services sector, I have been a
Dawn Louise Lawton
hard working reliable trust worthy,flexible
dealing with customers on a daily basis ,stock taking,complaints.
diploma level 3 garden maintanance
nvq level 1 horticultral
first aid at work
english and maths level 1
nvq level 1 gym assitant
level 2 in a variety of machinery
Darryl Cunnell
currently a security guard for total security services, sia licence and full driving licence
good communication skills, I work well on my own and as part of a team, confident, work well under pressure, I have worked with many other security officers and have learnt many things from these experiences.
Before security I worked in a restaurant were i held many roles, bar supervisor, chef and then progressed to become a manager.
Emily Gibson
Waitress for top London Football Club
I have been working at Charlton Football Club since February 2011 for their Hospitality Department as a Waitress. My duties involve the serving of food in either the Main Lounge which is occupied by the general public on a Match day or one of the Directors boxes or VIP Suites. I also make sure that any customer requests are met then clear tables at the end of the shift.
Kathryn Baker
Work in experience in ERA Clothing shop. Some shopwork experience.
Stefanie Peta Bray
Sales Assistant for Zara, 9 years experience in customer service
I am working as a sales assistant at Zara, which requires me to provide assistance to customers, replenshing items on the sales floor and ensuring the sales area is kept clean and tidy. I have worked as both a supervisor and checkout operator in a supermarket. This required me to provide high quality customer service, process a high volume of transactions and delegate tasks to other employees. I am reliable, hardworking and able to work under pressure whilst maintaining a friendy disposition.
brian henry rhodes
37yrs telecoms experience & with civils related works
I was the Cabling Supervisor for the Eastern region on the Openreach contract, dealing with Blown Fibre Tubing & copper works. I supervised several gangs of operatives, prioritising & issuing work, & dealing with associated Civils works, Risk Assessments & Method Statements. I also CQP Quality Audit works undertaken by operatives. I have also been an agent on the civils related sdie for this contract, dealing with councils & related customers.
Chris Ross
I am hard working, I work to the best of my ability and in a professional manner weather it for myself or for other companies.
Driving
Pub Management
Celler Management
Carpentry & Bricklaying
General Building Maintenence
Digger Work
Decorating
Stock Taking
Money Handling