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	Kauser Ismailjee A year's experience in Customer Service, Hardworking Student I have excellent interpersonal and communication skills which enable me to interact confidently with people and make friends easily, I have worked part time for Alex and Alexa for around a year, which is an online retail company that sell designer clothes for children. During my time here i have developed exemplary customer service skills by communicating with clients through e-mails and on the phone, dealing with returns and general requests. I also have previous retail experience in Zara.
	JEYAPRATHAP YOGALINGAM Excellent Customer Service Manger with sound IT background An honest, pleasant, focused, hardworking, dedicated and experienced professional, who is very reliable, always punctual and accurate. Can priorities task based on business goals/importance, risk, complexity and timescales. A committed team player who uses high standards of communication ability to establish positive interpersonal relationships and great rapport with individuals at all levels of the business. Excellent problem solver and can thrive in a high-pressure environment.
	Karina danilova working with local council CURRICULUM VITAE Name Karina Danilova Address Apartment 45 ,Richmond Hill ,52 St Stephens Street ,Manchester,M3 7ED D.O.B 04/02/1989 Telephone Number 07922487775 Education 1996-1999 Daugavpils Primary School (Latvia) 1999-2003 Littlehampton Community School 2003-2005 Daugavpils High School (Latvia) 2008-2009 Manchester College of Art and Technology 2009-2010 University of Salford (Law School) Grades and Achievements Higher Education Diploma in Law and Criminology (Manchester College of Art and Technology). Skills I am a reliable, responsible, honest and hard working person. I am a good communicator and am multilingual, speaking four different languages, including; English, Russian, Latvian and Polish. I also have good IT knowledge I can work with various industry standard software, including; Microsoft Word, Excel and knowledge of working with case management systems (including in-house bespoke system and Lexis Nexis Visual Files) Interests I am an active person; enjoy sport, socializing with family and friends, traveling, fitness and I play tennis. Professional Experience Universal Utilities (Unicom): March 2007 – September 2007 I was working in office environment as Sales Agent. My main duties were to correctly present the products and services; also to make sure clients were happy with the service they received by calling them on the phone. ADM Tempforce Recruitment Agency: September 2007- March 2008 My main role was to bring new contracts to the business. Additionally I carried out basic office duties such as; typing letters, appointments confirmations, contacting people by e-mail and phone, faxing, photocopying, and answering the phone calls. Occasionally I was covering reception during holiday and sickness periods and assisting applicants filling application forms, translating, checking the visas and IDs and making files of there documents. Fairfield Solicitors: March 2008 – July 2008 My primary role in this firm consisted of reception/admin duties, including; dealing with correspondence, handling telephone calls in prompt and effective manner, managing solicitors’ appointments and court diaries, opening new files, doing priority searches for conveyance matters and MID searches for PI matters. Additional responsibilities included; sending e-mails, contacting clients by phone, sending letters, faxing, photocopying, ordering stationary, updating files, and taking part in all work in the firm. Unfortunately due to changes in the market and financial constraints, the firm was forced to make redundancies. Consumer Credit Litigation Solicitors: October 2008 – February 2010 My job role in this company was “Legal Administrator/Claims Handler” and my duties within this position were contacting the lenders and bank/building societies on behalf of our clients by post and phone. Additionally, collecting and preparing necessary documentation from lenders and clients, then processing them further for solicitors to deal with. I was managing my own case load from start to finish of preparation. Also, updating clients by phone (incoming and outgoing) on their case progress. In preparation for flotation on the stock market (AIM), the company’s income and expenditure was unbalanced causing wage reductions and redundancies. Due to uncertainty of job security and income I left in search of a new job. Manchester Working: May 2010 – Present My role with in this job is to look after Council and housing Associations tenants and their properties, to make sure that any emergencies that are raised is being dealt with and any repairs and maintenance has been passed on to relevant contractors. I also have to update internal systems, including Manchester City Council systems, with any changes of circumstances or changes of personal data of the tenants. I am also responsible for answering telephone calls, dealing with queries, sending out applications for re-housing or any applications that need to be reviewed by the council or housing associations. Taking rent payments, sending referrals to environmental health officers, re-housing officers and surveyors for any inspection that needs to be carried out. General office duties are part of my responsibilities and I occasionally work ‘out-of- hours’. Referees References available on request. Mr. Bobby N. Shabbir (Solicitor) Fairfield Solicitors 450a Cheetham Hill Road Manchester M8 9LE Tel:. 0161 720 7905 Mob: 07970080383 Mr. Ozzy Adams (Manager) ADM Tempforce Recruitment Agency 217 Bolton Road Salford Manchester M6 7HP Tel: 0161 743 3101
	Altaf Ali I have been a London Taxi driver with 5 years experience I have retail experience in selling fashion clothing for a big outlet for 2 years and then changed my job to become a supervisor the samsonite luggage department within house of fraser. I have worked at Mc donalds restaurant where i started as a crew member and gradually worked up to a manager's level and for the company for 6 years. I have been a london taxi driver for the past 5 years now and got to know alot of parts of london by learning motorways and routes to get to destinations easily
	Emily Gibson Waitress for top London Football Club I have been working at Charlton Football Club since February 2011 for their Hospitality Department as a Waitress. My duties involve the serving of food in either the Main Lounge which is occupied by the general public on a Match day or one of the Directors boxes or VIP Suites. I also make sure that any customer requests are met then clear tables at the end of the shift.
	omolara macgregor customer service-2+ years experience
	miguel angel I AM A GOOD PERSON AND A HARD WORKER I HAVE PREVIOUS EXPERIENCE AS KITCHEN PORTER AND REFERENCES FROM MY FIRST PLACE IT WAS SCOTLAND AND IN TOTAL IT WAS 7 MONTHS BETWEEN SCOTLAND AND LONDON
	Cameron King Okay i have so many skills. employ me and you will see
	WIoleta Ledzion Few years of experience in management. Responsible, trustworthy, flexible, very confidence person Coffee Link-Manager Assistant /Waitress Private Owner’s shops-Waitress/Cashier/Cook Shell Petrol Station- General Manager of 6 garages My parent’s Restaurants-Administrator and Director -Manager Skills: • Operating the coffee machine and AGD machines • Nice and fast serve customers • Service activity computer • Own transport • I am flexible; I can work on night, day, morning shifts • Long-time manager/ administrator/ director experience .
	Charlotte Spencer Duty manager for leisure centre in Essex. Looking for a new challenge. Whilst in my role I have dealt with many enquiries from the general public, local businesses and schools. I have gained experience assisting the Marketing Manager, Finance Manager and Sales Team. These skills have been practically applied within my role and have allowed me to become more efficient in my duties and responsibilities. I believe my key strengths are my communication and interpersonal skills, and the ability to achieve good relationships with individuals from all walks of life.

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