Joana Boateng
Dynamic customer service personnel, extensive experience in dealing with people from all walks of life.
I have extensive experience as a customer service personnel at my previous jobs where I was responsible for opening new accounts, processing customer orders, responding directly to customer enquiries and providing detailed information on services to customers.
I have proven myself to be a competent team player with the capacity to manage a number of customer service functions. My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problems.
Oncioiu Flavius
I have a professional driver license for these categories B+E and C+E. I worked in Romania one year for a taxi company and two years for a delivery company.
My name is Oncioiu Flavius and I am from Romania.I am a self-motivated individual who enjoys the challenge of daily duties. I am open to learn and adjust easily to new situations and environments. I have a can-do attitude and take pride in my work with a keen eye for details.I am very interested in your job offer.
Lorraine Theodore
Counsellor with 5 years experience working with charity's.
I have excellent interpersonal and communication skills which was demonstrated in my work with clients and when acting as liaison between clients and the service staff members. Good organisational skills which is highlighted when I organised and facilitated group work.
rebecca miah
Excellent admin skills with 2 Years experience
Great customer service skills from working in retail, excellent people skills able to build a rapport with everyone.
Admin & accounts skills - using accounting package Sage, preparing payroll & filing, faxing, typing up letters, updating office files. Using windows, excel, word, adobe.
Working in a team and alone using own initiative. Able to work under pressure and against deadlines when needed.
Sophie Jade Turner
Receptionist for ATL, just over 2 years experience.
Excellent phone manner and customer service skills.
Great I.T skills.
Able to work as a team or independently while using my own initiative.
Very organised, quick learner and hard working.
i have worked in administration just over 2 years, answering the telephone, taking orders, dealing with customers requirements and when needed enquiries and complaints, very confident with data input, i am also able to cope under pressure and during busy periods.
ADEGOKE ADEROHUNMU
I am a reliable and hard working person who enjoys working with a team
I am a reliable and hard working person who enjoys working with a team
but can also work on my own initiative where needed and able to interpret
policy adequately to reflect the organisation goals.
I have a flexible approach to work, the ability to work through ideas,
recognise deadlines and act promptly.
. Basic computer skill and familiarity with the postal system
. Able to communicate effectively both in writing and orally
. Health and safety awareness
Dawn Modupe Scott
Office Adminisitrator/Assistant, 20 years experience, self-motivated, reliable and hard-working.
Excellent communication skills – ability to interact will people at all levels.
Flexible & adaptable to changing work environments.
Working to deadlines and prioritising my time accordingly.
Very good level of IT knowledge including Microsoft Office (Word, Excel, Outlook & PowerPoint) and other in-house systems and databases (Academy Threshold, CONTEXT, SWIFT, HBIS/CTAX)
Filippo Fatica
Waiter and receptionist in many hotels and restaurant, 10 years experience
Apr 2012 to date: Bella Italia Restaurant, Pizza & Salad Chef, Irving St., London
Nov 2011 to March 2012: Hotel Beatriz Rey Don Jaime, Receptionist, Valencia, Spain.
March 2011 to Sep 2011: Centrum Palace Hotel & Resort, Floor Manager, Campobasso, Italy.
June 2010 to Sep 2010: Gloria Palace Hotel & Thalasso, Receptionist, Las Palmas de Gran Canaria, Spain
Nov 2009 - May 2010: Restaurante La Buceta, Floor Manager, Las Palmas de Gran Canaria, Spain
Elizabeth Anne Shaw
Experienced People Manager and Delivering Excellent Customer Service
• Delivering a customer focussed service
o Pride taken in ensuring customer expectations are met.
o Implemented improvements to the way underwriting referrals are handled to achieve positive results in customer delivery.
o Built relationships with internal and external customers.
o Provided clear feedback to stakeholders focussing on working practices to ensure a timely, accurate and transparent service is provided.
• IT Skills
o Fully conversant with Word, Excel, Outlook, PowerPoint and Access.
o Devised database reports to collate call data which was used to implement improvements and identify training needs.
• Planning and Organisation
o Ability to prioritise tasks to meet demands.
o Adaptable to change both in working environments and best practices.
o Management of resources across own team and the wider function.
• Communication
o Utilises appropriate communication media both written and verbal.
o Presented Year Ahead briefing to colleagues across the Underwriting function. Set priorities for the year and provided clarification on how these would be achieved.
o Support given to the implementation of Best Practice source documents to ensure consistency in actions across the function.
• Leadership
o Delivery of annual appraisals and monthly staff reviews.
o Designed and initiated scorecard measurements for efficiency and productivity to support staff performance reviews.
o Development of telephony team adding value to sales, service and risk profiles.
o Monthly quality reviews completed and feedback provided to colleagues where appropriate to ensure findings are acted on.
o Project managed the transfer of Arrears working practices across Halifax and Bank of Scotland brands. Ensured a streamlined process was implemented and training provided.
• Risk focus and Judgement
o Processing Underwriting to enable a sound decision on approval or decline of mortgage business based on risk factors and sound judgement.
o Providing clear guidance to stakeholders on requirements and policies.
o Personal mandate held of up to £1million lending limits.
staff
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Sell yourself in 10 words. For example: Chef in 2 top London restaurants, 5 years experience