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	Petra White Customer Liaison with Barclays & CIMA 12 years experience During my 12 years of employment with Barclays Bank Plc & CIMA , my various roles have been providing an extensive Customer Service to customers, colleagues and management within a face to face environment and telephony. I have excellent communication skills and a proficient planner. I have the ability to prioritise my work load ensuring that deadlines are met, providing a clear communication and understanding the customer needs.
	IRFAN NAQVI 15 years experience in a customer focused retail enviroment Excellent communication skills both written and verbal. Building a rapport with customers and listening to their needs. Demonstrating products effectively. Overcoming objections Trouble shooting problems while keeping customers informed and up to date on the progress. Working on my own initiative, as well as within a team. I have an excellent eye for detail and enjoy thinking creatively. Always willing to learn new skills. Regularly surpassing monthly targets Scoring maximum points with mystery shoppers In Bargain Booze I compiled a training manual for new members of staff During my time at O2 I trained and mentored new members of staff Also during my time at O2 I put together an interactive CD-ROM to help the staff trouble shoot handset problems and give them a quick guide to the various phone and tariff specifications.
	riccardo iaria I am flexible and am willing to learn new skills. SKILLS Fluent in English and Italian Excellent interpersonal skills, listening, making decision, understanding other, problem solving and following instructions. Knowledge of Office packages (Word,Excel,Access), Internet Explorer WORK EXPERIENCE February 2012 Security Industry Authority, London •Door Supervisor, Security Guard (SIA License)
	Annabella Joseph Reliable, attention to detail and strong organisational skill
	faisal raza ive got 3 years in retail.ready to move on i have a vast amount of skills of working in retail and customer services.i thrive in a busy atmosphere.ive worked in primark,fed ex,bhs,asda,argoss,next.
	Sarah Davies Degree graduate, 5 years experience in customer service Experience Man-to-Man (Perth, Australia) Assistant Store Manager: May 2011-August 2011 Store Manager: August 2011 - November 2011 Construction Skills, CITB Bircham Newton, UK Customer Services Agent, Call Centre: July 2010 – November 2010 2007 – 2010 BSc (Hons) 2:2 Sports Psychology at Anglia Ruskin University Skills Exceptional customer service, planning, organising, problem solving, Microsoft Excel spreadsheets, Microsoft Word, Outlook, motivating and managing staff, data entry
	Emily Sayer 9 GCSE's, Studying Advanced Diploma in Travel and Tourism, Experience in retail, Very friendly and polite I have skills in team working and sales which I have gained from school and college by doing GCSE Business Studies (Grade A) and an Advanced Diploma Travel and Tourism course which I am currently in my second year of, the course includes a separate unit which is especially for team working and customer skills . As well as this I have done work experience with Superdrug which provides me good retail skills and customer service. In the past I have done babysitting, which I still occasionally do.
	Kylie Hollands I am a dedicated worker and i will make sure I meet all your essential requirements I have great communication skills , and i always insure customer/client satisfaction . I gained excellent computer skills in my last work placement , my main duties were dealing with the invoices answering the telephone and dealing with any customer queries and making sure the customer was completely satisfied. I also replied to emails and wrote out letter, and made sure the office was complete organised to make sure the high standards within my work place was meet .
	Vincent Kamga hardworking person,more experience and honest I’m ongoing student at Ethames Graduate School in Higher National Computing who has a passion for catering and I’m seeking to improve my waiting staff experience. I have some experience in France and I used to deal with a team working based on commitment, planning, and organisation. Furthermore, I’m a motivated, dynamic and hardworking person who is not afraid to work under pressure. work under pressure. Professional experience: Oct2011-April2012: Emprise Services Plc. specification: Cleaner J
	Aleksandr Platov Technician sales in Eastern Europe, 6 years experience; Construction general Labourer in Russia, 2 years experience. I have been doing general labouring in Russia building sites. I am experienced (6 years) technical sales manager and valve and actuator main technician in eastern Europe. My duties included: Repairing, adjusting, installation of valves and actuators (hydraulic, pneumatic, electric). Have been taking part in lots of Tenders across Eastern Europe. My skills after all these jobs: Accuracy, quick-learning, quick-thinking, hard-working, work in team, work under pressure, excellent computer skills.

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