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	Tracey Diagbro I worked as a sales assistant in 3 shops and I have also worked in 2 call centres . I am looking to gain experience in health and social care becuase I am currently studying it at universit and I am interested in gainig some experience in care. Good communication and listening skills Love to communicate with different members of the public Can work as part of a team or independent Good time management and organisational skills
	Dixon David Ambitious, confident, team player, top of the league table in BT. I am an explosive individual who loves to see a smile on my customers face because of the very fact that i believe in my job. In my opinion the key to a great customer experience is to be empathetic, acknowledging and to be able to deliver. I have excellent organisational skills, i love being involved in a team, i am also competitive. • Microsoft Word, Excel, Power point, C++, Networking. • Worked on Oracle • Fluent English, Hindi, Arabic and Tamil • Class representative at King's college Lon
	Terry drew over 11 years experiance within the property, motor underwriting section of insurance with 4-5 years coming from a technical/analtical side 11+ years underwriting knoledge intermediate to advanced ms office good work ethic fast learner good communication skills computer literate
	Olu 5 Years in customer service industry The ability to set objectives and meet them consistently Leadership skills, especially the capacity to inspire and motivate Self-awareness – recognising my own weaknesses and addressing them accordingly Rapport-building – I have the ability to foster good relationships with other people Builds co-operative relationships with colleagues/customers to create two way communications and to convince others.
	David Blanchard Have work in the Hospitality and Cateering Industry for 17 years and now would like to work in an office environment I.t Level 2 Learn Direct Age Concern Volunteer Events and Administration current Office 2007 Update Business Administration Level 1 Customer Service Mitchell and Butlers Bronze and Silver Service Award Allied Domecq
	Amina Begum Excellent administrator within London 1 year working within a legal firm doing admin and reception work. This covers handling client enquires, answering telephone calls, audio typing, faxing, filing, photocopying. Sorting out the posts, e-mails and logging them onto a spreadsheet to keep records. I have 2 months experience in working within a NHS environment. I had to juggle 3 roles as I got the jobs done quicker and up to excellent standards. I have manage to learn their software within one day. I am computer literate.
	Laura Rose Bayliss customer service, reception, retail, cash handling experience
	jean-alain Eddy MARIE -LOUISE seven years experience in security and supervisor,CCTV,FRONTLINE LICENCE Jun-08-Present Self Employed – London Area, Building/Construction & Property Maintenance Aug 07 – Jun 08 Shield Guarding Company Ltd – 243-245 Kennington lane London SE11 5QU Tel:02075826975 fax 02078200241 Security Supervisor Jul 04 – Aug 07 SSG EMPRISE Ltd – Unit 20 Ford Lane Business park Arundel, West Sussex BN18 0UZ Tel:08706081881 Security Supervisor Feb 01 – Jul 04 MIDAS Security Group/Securiplan Plc - London Retail Security Officer
	Mazen Solomon 5 years experience in customer service • Efficient, punctual and reliable • Able to manage time and workload effectively • Excellent ability to provide high quality support to a multifaceted team • Strong communication and interpersonal skills • ICT literate; competent to use Microsoft packages/database systems • Experience in dealing with a wide variety of the general public • Able to work well independently and as a team to achieve targets
	Patricia Clarke 12 years experience as a Operations Administrator for DHL I have excellent customer skills liasing with all levels off staff.Problem solving relaying solutions to Management and customer. I work well in a team environment to enable the smooth running of the the operation but can also work well under my own initiative. I enjoy collating data and reporting statistics & KPI's for General Manager and the management team. I have been involved in the implementation of 2 new computer systems, also training staff as and when required.

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