Sonya Bailey Administrator
10 Pochard rise, Norton, Runcorn, Cheshire, WA7 6SS
Home Tel No. 01928 701806
Mobile No. 07934105096
Email. sonyabailey@btinternet.com
I am an administrator with over 10 years experience in varied roles so I am very adaptable and a quick learner these roles cover logistics, accounts, and data inputting. I would like a challenging role where I can thrive and learn I work well as part of a team but also can work on my own using my initiative to problem solve. I thrive to get my work as accurate as possible and in my previous roles have been complemented on my accuracy. I am computer literate and can use word, excel, outlook, access, databases, and have used a variety of in-house computer packages (Sap, Sage50, AS400, C.B.S, EPRsystem, Spreadsheets, KPIs graphs) which I have learnt to use very quickly. I am a car owner and I am willing to travel to my destination of work.
EMPLOYMENT HISTORY
Balfour Beatty/Age UK, Jan -Feb 2011 (temporary contract)
Administrator
Printing off Quotes and producing Invoices
General Administration
Using Excel Spreadsheets
Taking calls and producing orders
Checking Deliveries
Penaville Servisair UK, May 2010 to October 2010 (temporary contract)
Administrator
Print off customer queries with regards to their invoices
Liaise with the customer and other Servisair depots over the phone to understand/resolve problem,
Raise/print invoices
Raise job numbers
Raise import/export invoices and credit notes (airway bills)
General Administration duties
Entering data onto in-house computer systems
Data space/ Nationwide network services, March 2010 (temporary contract)
Administrator
Dealing with files on behalf of the NHS Trust, Inputting patient’s details onto database where I had to be very accurate as these were people’s personal details and I couldn’t get these details wrong as it would mix up patient files.
Dealing with car accident claims, working with engineering department taking phone calls regarding accidents and inputting of all information relating to the claim. Onto personalised spreadsheets so accuracy was a must
Adoption Leave June 2009 - February 2010
Brake Bros, June 2009 - August 2009 (left due to adoption leave)
Accounts Scanner
Checking P.O.Ds (Proof of Delivery)
Scanning information
Checking Accounts paperwork
Mailroom duties
Gelert Ltd, November 2008 – March 2009
Warehouse Operative
Offloaded delivery vehicles
Drove PPT (parcel pick truck)
Order picking
Made sure goods arriving in were correct via delivery manifest
Administration duties
Data entry on computer data base
Halton Borough Council, September 2008 – November 2008
Transport Clerk (Temporary contract)
Liaised with drivers to pick up customers
Data entry on computer data base updating addresses accurately
Confirmed that all clients were picked up at correct places and times
Customer service liaison
Culina Logistics, December 2002 – September 2008 (left due to redundancy)
Administrator
POD and general documentation control. (Proof of Delivery)
Manifesting/Despatching orders.
To liaise with customer’s, contractors, and suppliers on a daily basis.
Managed weekly invoices for Account manager.
Control pallets to customers and sub-contractors.
Debrief HGV delivery drivers
Cold calling generating new business
Data entry on computer data base
Security officer (Pegasus, shield guarding) October 2001- November 2002
General Administration duties, booking vehicles, visitors on / off site
Mammoet ferry transport UK ltd, March 2001 – October 2001
Import transport planner
Data inputting all bookings
POD and general administration work (Proof of Delivery)
Dealing with customers and dealing with general enquiries
Express cargo forwarding Ltd, October 1999 – March 2001
Administrator
Dealing with customers and internal enquiries
Arranging local transport deliveries
Pod and delivery documentation control
Weekly K.P.I.s and monthly BT reports and billings
Cold calling generating new business
DFDS Logistics for B&Q March 1998 – October 1999
Administrator
Worked on a dedicated contract for 42 B&Q stores
Dealing with customers and general enquires
Pod and general administration work (Proof of Delivery)
Stock control/invoicing
De-briefing drivers
Royal Air Force November 1991 – February 1998
Stewardess
This role included cash handling, administration, reception, customer care
EDUCATION & TRAINING
Norton priory comprehensive September 1982 – June 1987
7 cse, s gained including, Maths, English (literature, language)
R.S.A Level 1(City + Guilds) Typing and communication skills
Halton College of further education September 1987 – June 1989
City & guilds general catering 706/1
BTEC 1st Diploma hotel and catering studies
Teaching assistant course level one September 2009-march 2010
HOBBIES & INTERESTS
I am a keen football fan and watch my favourite team whenever possible I also enjoy travelling, computers, gardening and spending time with my friends and family