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	Diane Elizabeth Chrich Extremely motivated graduate, excellent customer service skills, teamplayer Experience in a fast paced retail environment involving provding excellent customer service, cash handling, selling clothing (including link selling), operating tills, replenishing stock and ensuring customers have the best shopping experience. I also possess admin experience which includes filing, answering phone calls and emails, making purchase orders and forwarding relevant enquiries to the MD. Further experience working on a production line and was on my uni riding club committee for 2yrs.
	Richard David Forder I am a self motivated person who likes to set and achieve targets for myself, and enjoy deliveing a good service. General clerical experience. data input of various information onto either bespoke databases, and filing information under various classifications. Also undertook various business support duties such as archive scanning of documents, and live scanning live mail to various administration teams. Other duties have entailed reprographic duties
	Karina danilova working with local council CURRICULUM VITAE Name Karina Danilova Address Apartment 45 ,Richmond Hill ,52 St Stephens Street ,Manchester,M3 7ED D.O.B 04/02/1989 Telephone Number 07922487775 Education 1996-1999 Daugavpils Primary School (Latvia) 1999-2003 Littlehampton Community School 2003-2005 Daugavpils High School (Latvia) 2008-2009 Manchester College of Art and Technology 2009-2010 University of Salford (Law School) Grades and Achievements Higher Education Diploma in Law and Criminology (Manchester College of Art and Technology). Skills I am a reliable, responsible, honest and hard working person. I am a good communicator and am multilingual, speaking four different languages, including; English, Russian, Latvian and Polish. I also have good IT knowledge I can work with various industry standard software, including; Microsoft Word, Excel and knowledge of working with case management systems (including in-house bespoke system and Lexis Nexis Visual Files) Interests I am an active person; enjoy sport, socializing with family and friends, traveling, fitness and I play tennis. Professional Experience Universal Utilities (Unicom): March 2007 – September 2007 I was working in office environment as Sales Agent. My main duties were to correctly present the products and services; also to make sure clients were happy with the service they received by calling them on the phone. ADM Tempforce Recruitment Agency: September 2007- March 2008 My main role was to bring new contracts to the business. Additionally I carried out basic office duties such as; typing letters, appointments confirmations, contacting people by e-mail and phone, faxing, photocopying, and answering the phone calls. Occasionally I was covering reception during holiday and sickness periods and assisting applicants filling application forms, translating, checking the visas and IDs and making files of there documents. Fairfield Solicitors: March 2008 – July 2008 My primary role in this firm consisted of reception/admin duties, including; dealing with correspondence, handling telephone calls in prompt and effective manner, managing solicitors’ appointments and court diaries, opening new files, doing priority searches for conveyance matters and MID searches for PI matters. Additional responsibilities included; sending e-mails, contacting clients by phone, sending letters, faxing, photocopying, ordering stationary, updating files, and taking part in all work in the firm. Unfortunately due to changes in the market and financial constraints, the firm was forced to make redundancies. Consumer Credit Litigation Solicitors: October 2008 – February 2010 My job role in this company was “Legal Administrator/Claims Handler” and my duties within this position were contacting the lenders and bank/building societies on behalf of our clients by post and phone. Additionally, collecting and preparing necessary documentation from lenders and clients, then processing them further for solicitors to deal with. I was managing my own case load from start to finish of preparation. Also, updating clients by phone (incoming and outgoing) on their case progress. In preparation for flotation on the stock market (AIM), the company’s income and expenditure was unbalanced causing wage reductions and redundancies. Due to uncertainty of job security and income I left in search of a new job. Manchester Working: May 2010 – Present My role with in this job is to look after Council and housing Associations tenants and their properties, to make sure that any emergencies that are raised is being dealt with and any repairs and maintenance has been passed on to relevant contractors. I also have to update internal systems, including Manchester City Council systems, with any changes of circumstances or changes of personal data of the tenants. I am also responsible for answering telephone calls, dealing with queries, sending out applications for re-housing or any applications that need to be reviewed by the council or housing associations. Taking rent payments, sending referrals to environmental health officers, re-housing officers and surveyors for any inspection that needs to be carried out. General office duties are part of my responsibilities and I occasionally work ‘out-of- hours’. Referees References available on request. Mr. Bobby N. Shabbir (Solicitor) Fairfield Solicitors 450a Cheetham Hill Road Manchester M8 9LE Tel:. 0161 720 7905 Mob: 07970080383 Mr. Ozzy Adams (Manager) ADM Tempforce Recruitment Agency 217 Bolton Road Salford Manchester M6 7HP Tel: 0161 743 3101
	Raghav Jaswal excellent communication and social skills, great in terms with people skills and friendly and easily approchable.
	Ashley Rogers Able to multi-task whilst maintaining a logical, energetic and innovative working manner • Excellent eye for detail • Relating well to others and working as part of a team • Good administrative skills including faxing, filing and photocopying • High levels of computer literacy including: PowerPoint, Office, Word, Excel, Internet, and Email • Knowledge of Windows 95, 2000, XP, and Lotus Documentation • CompTIA A+ Qualified • Experience in coaching and training • Excellent organizational experience including appointments and implementation
	Gulam Husain worked in allied security, worked in resturant as customer service worked in allied security as a door supervisior worked in mahi grill and resturant as a customer service worked in manta trading as a customer assistant.
	Hanna Appleby University graduate. 2.1 degree in Drama I have good interpersonal skills and am a great team player and can use my own initiative. I am hardworking, reliable, have good attention to detail and time management skills. As a U.E.A. Ambassador, I worked at Careers Fairs and Higher Education Days, where good communication skills were vital. I had to be not only friendly and approachable but also professional and responsible.
	Dorothy Wilson A good all rounder, Reliable, flexible, honest, , work in various admin positions for 20 years. I have worked in different environments, from account payable/purchase accounts Then the railway industrial in stores, purchases, assisting the Depot PA with tasks Most recently work for the Censuses 2011 as a collector. Depatch department ordering transport and couriers then required I am flexible and a reasonable quick learner, use my own initiative and believe common sense is essential.
	BETTY CLARA FANKAM sociable and dynamic waitress with outstanding customer service skills September 2011- April 2012 • Waited on guests at Lotus Christmas reception in Norwich : served food, hot and cold drinks • Worked as a bar tender at Open: served drinks and wine • Waited on customers at Neon restaurant in Paris: served food and drinks • Worked as a kitchen porter at the restaurant Refectory Skills developed: * Listening and conversational skills * Organisational skills * Ability to handle tasks quickly and efficiently * Ability to work under pressure
	Pradeep Kumar Dakshian Murthy Front-end customer service staff at Pizza Hut,Colchester - Excellent communication skills - Punctual and flexible in work environment - Experienced in serving customers and taking phone orders - Energetic and joyful even when working for longer shifts

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