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	Tommy Bridgen Reliable and hard working. Carpenter for 12 years. Exhibition stand builder for 6 years. Full clean driving license.
	vicky gaff i have no experiance in anything but i currently work in auditing for RGIS and would love to learn new things i have been employed by RGIS for 4 years my role include going to different shops and supermarkets counting their stock i am willing to learn new things so any training given will be work on really hard
	areolino lopes da cruz multiple certificates of outstanding customer service, highly experienced and reliable fully trained by COBRA, KFC, WAGAMAMA, NORWICH CITY FOOTBALL CLUB catering experience( a very busy environment).
	Fresnel KOKO Calm in all situations, responsible, like to work in Team I am a conscientious and organised person, work well within a team, as well as my own initiatives. I have an excellent interpersonal and communication skill, very observant I’m willing to explore and learn new skills. Full Driving licence, Coordination and negotiation skills, Excellent Business communication skills in French and English. Ability to work under pressure, Project development skills, Keen eye for detail. Sales experience, Leadership qualities.
	Julie Ann Sexton Hardworking administrator with 12 years experience I have used a variety of different computer packages mainly in house systems. I am always willing to learn and take on new challenges. I have worked as a an administrator for several years.
	Emily Romain Efficient PA with 10 years experience, organised and flexible Discretion and professionalism with an awareness of and ability to deal with confidential and sensitive information Experience of and aptitude for working in an extremely busy and fast paced environment Excellent organisational and time management skills with an ability to prioritise workloads/diaries and work to deadlines Excellent communication skills Ability to communicate at all levels throughout the company Professionalism and a positive approach dealing with clients
	fay sarah mercer hard working, friendly,willing to learn new skills,helpful,trustworthy,have 4 weeks of retail experience • Keeping shop clean and tidy at all times • Restock items in the store & ensuring lines were replenished at all times • Helped customers gave advice if needed • Tagging clothes ,bags, shoes, belts, teddy’s and other items • Rotating stock • Steaming • Till • Gift aid • Filling bags up with clothes and shoes and then weighing them
	Suzaan Thompson hard working experianced part qualified ACCA Graduate in acccounting, finace, mathematics Accounting and Maths graduate. I am also currently studying my ACCA and have exemptions for the first 3 exams and did F5 Performance Management and F8 Auditing in June 2011. Looking forward to doing F6 Tax and F4 Law in December 2011. I am currently working for Chaucer technology school as a Finance officer I also worked on Sage 50 and am confident in my abilities as a accountant and working on the Sage programme. I currently use SIMS FMS 6 in my day to day accounts and monthlly monatoring
	Isatou Kramar Worked in various retail settings, includng clothing, food, beverages, cleaning and admin with over 7 years of customer service experience. My top five qualities are My excellent time management skills, organisational skills, attention to detail, interpersonal skills and multi-tasking. I am efficient, and take pride in excelling at my work. I pride myself on my customer service skills and my ability to resolve what could be difficult situations. Administrative Assistant (work experience) Apr’2011 Newtec Retail Academy • dealing with students enquiries • Organise and book meetings, taking minutes • Data input and drafting letters and emails • General administrative duties • Meeting deadlines • Organise work effectively and set priorities Personal Assistant/Administrator (voluntary) Krenky Studios Aug’2010 – Present • dealing with customer enquiries • Organise and book meetings, taking minutes • Data inpu
	Elizabeth Anne Shaw Experienced People Manager and Delivering Excellent Customer Service • Delivering a customer focussed service o Pride taken in ensuring customer expectations are met. o Implemented improvements to the way underwriting referrals are handled to achieve positive results in customer delivery. o Built relationships with internal and external customers. o Provided clear feedback to stakeholders focussing on working practices to ensure a timely, accurate and transparent service is provided. • IT Skills o Fully conversant with Word, Excel, Outlook, PowerPoint and Access. o Devised database reports to collate call data which was used to implement improvements and identify training needs. • Planning and Organisation o Ability to prioritise tasks to meet demands. o Adaptable to change both in working environments and best practices. o Management of resources across own team and the wider function. • Communication o Utilises appropriate communication media both written and verbal. o Presented Year Ahead briefing to colleagues across the Underwriting function. Set priorities for the year and provided clarification on how these would be achieved. o Support given to the implementation of Best Practice source documents to ensure consistency in actions across the function. • Leadership o Delivery of annual appraisals and monthly staff reviews. o Designed and initiated scorecard measurements for efficiency and productivity to support staff performance reviews. o Development of telephony team adding value to sales, service and risk profiles. o Monthly quality reviews completed and feedback provided to colleagues where appropriate to ensure findings are acted on. o Project managed the transfer of Arrears working practices across Halifax and Bank of Scotland brands. Ensured a streamlined process was implemented and training provided. • Risk focus and Judgement o Processing Underwriting to enable a sound decision on approval or decline of mortgage business based on risk factors and sound judgement. o Providing clear guidance to stakeholders on requirements and policies. o Personal mandate held of up to £1million lending limits.

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